Jessica Birk
Melbourne
Summary
Dynamic and dedicated professional with experience at Slasas Fresh Mex, excelling in customer service and cash handling. Proven ability to enhance team efficiency through effective collaboration and time management. Recognized for fostering positive guest relationships and maintaining high standards of integrity and organization in fast-paced environments.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Dog Daycare
03.2024 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
Restaurant Team Member
Slasas Fresh Mex
03.2023 - 05.2024
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Cultivated warm relationships with regular customers.
Education
Strathmore Secondary College
Melbourne, VICSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Safe food handling
- Integrity and honesty
- Store opening and closing
Timeline
Crew Member
Dog Daycare
03.2024 - Current
Restaurant Team Member
Slasas Fresh Mex
03.2023 - 05.2024
Strathmore Secondary College
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