Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Blackmore

Eleebana,nsw

Summary

Highly dedicated and multi-skilled professional with extensive experience spanning over 14 years in administration, including roles as an Executive Assistant and Senior Administration Officer. Thrives on new challenges and advancing skills while fostering positive relationships. Known for exceptional interpersonal skills and a gregarious nature, I excel in prioritization and deadline management, consistently achieving project goals. Committed to delivering top-tier administrative support and guidance, I set and meet high standards, building effective relationships with stakeholders.

Overview

14
14
years of professional experience

Work History

Director

Archer & I
04.2018 - Current
  • Maintain statistical and financial records, accounting, bookkeeping and quarterly BAS Statements
  • Source and procure high quality sustainable products
  • Develop, design and launch new product lines
  • Manage the marketing and advertising through the business website and Social Media platforms
  • Achieved a consistent annual growth of 300% in sales yearly since the commencement of the business in 2018
  • Liaise with local, national and international stakeholders, stockiest and customers whilst providing expert advice to product queries
  • Provide education, training and implement environmentally friendly alternatives in the NT community and local childcare center’s
  • Oversee all day to day operations of the business
  • Coordinate remote staff meetings with NT staff employee and stockiest to ensure the operational and administrative KPI’s are being met
  • Liaise with the NT Government and Local Members, including presentations and education at local forums
  • Archer and I was awarded the Northern Territory, National and People’s Choice Making a Difference Business Category Ausmumpreneur of The Year award in 2020.
  • Achieved company growth by implementing strategic plans and streamlining operations.

Senior Individual Placement & Vocational Support Specialist

Headspace Australia
03.2017 - 04.2021
  • Manage the operational and administrative requirements of a team of direct reports
  • Provide specialised individual career development services that support young people to gain employment
  • Assist young people to attend job service provider and Centrelink appointments as required
  • Advocate on behalf of young people with other workers and employers as required
  • Support the development and delivery of training workshops to clinical staff, community groups and other organisations that promote vocational recovery
  • Work with the IPS staff to develop partnerships with external organisations that increase access to vocational opportunities for young people of the service
  • Cold call and market the vocational program and young people looking for work to a broad range of employers
  • Attend networking meetings and appointments with employers, community service organisations and education providers to create job opportunities for young people
  • Provide support and education to employers in how to best support young people in the workplace
  • Participate in Care Plan and Case Review meetings and participate in planned case conferences with GPs and other health professionals involved in the client’s care as required
  • Maintain timely and accurate case notes for clients using an electronic clinical record and according to headspace protocols and professional standards
  • Complete IPS and funding body reporting requirements as directed by the headspace management team
  • Assist with the development of vocational marketing materials to promote the vocational program
  • Participate in training and professional development as required to develop and maintain necessary knowledge and skills pertaining to the position description
  • Assist with the ongoing development and implementation of policies and procedures and supporting resources for use by headspace team and other relevant services
  • Contribute to developing a culturally safe workplace for Aboriginal employees and clients
  • Participate in organisation-wide, site based and team meetings, collaborative planning activities and other meetings or activities relevant to position
  • Contribute to the continuous improvement of systems and processes ensuring services meet professional and industry standards
  • Work Health and Safety & Equity and diversity responsibilities as identified in organisational policies and procedures.

Operations Officer

Svitzer Terminals Australia Pty Ltd / Coastal Tug & Barge
09.2016 - 03.2017
  • Allocate crews and tugs (according to Port Operating Procedures) including SMS message transmission for the port of Darwin (including out of hours and rostered weekends)
  • Accept tug bookings/changes, and where necessary arrange reliefs and record/monitor usage of casual employment
  • Monitor job attendance and completion
  • Maintain accurate employee records including crew lists, timesheets, rosters and contact details, industrial clothing issued and updates to certificate validity
  • Maintaining approved supplier lists
  • Assist with purchasing for Svitzer Terminals Australia Pty Ltd and Coastal Tug & Barge Pty Ltd
  • Liaise with all port traffic personnel and ships agents as necessary
  • Ensure safety issues are reported in a timely way to appropriate personnel, including action of workers compensation notifications and reporting
  • Preparation of statistical data and reports including on time performance, competitor activity, tug utilisation, personnel headcount reports, etc
  • Preparation of debtor invoicing for Svitzer Australia Pty Ltd and Coastal Tug & Barge Pty Ltd
  • Preparation of accounts payable
  • Preparation of memos, guidance notes, EH&S documentation and company information for tugs and crews
  • Attend tug/staff EH&S meetings
  • Duties as company ‘Deputy Security Officer’.

Crewing Coordinator

Broadsword Marine Contractors
10.2014 - 01.2016
  • Recruit new employees as required including; interviews, reference checks, pre-employment medicals
  • Support the development and implementation of Human Resources and Crewing services, policies and initiatives
  • Co-ordinate travel and accommodation for all staff and crew members
  • Maintain compliance of both Vessels and Personnel
  • Assist with the management of the Operations Superintendent diaries
  • Allocate personnel to vessels as per the Australian Maritime Safety Authority
  • Provide administrative support to Executive Management, Superintendents, Marine Crew and ground staff
  • Update and maintain the Broadsword Marine Contractors personnel database
  • Act as the point of contact for all Broadsword Marine Contractors crew
  • Perform on call and after hour duties as required
  • Liaise with Management and ground personnel to improve processes in line with their duties
  • Document control, manage the filing, storage and security of documents
  • Assist in the logistical operation and coordination of crew.

BBLF Executive Assistant & Site Administration Manager

Corestaff / Western Desert Resources
01.2014 - 09.2014
  • Act as an Executive Assistant to Western Desert Resources Operations Superintendents
  • Co-ordinate travel and accommodation for all staff and contractors at BBLF
  • Provide administrative support to Executive Management, Site Superintendents, Marine Crew and ground staff
  • Act as the point of contact for all BBLF contractors
  • Create purchase requisitions, receipt and invoice provisions, maintain stores
  • Develop, update and maintain rosters; accommodation and operational staff
  • Establish/capture/report monthly statistics for Management within tight timeframes
  • Create daily operational forecasts in relation to the transshipment of Iron Ore for both on and off shore
  • All required Data entry for the BBLF Operation
  • Create and maintain spread sheets using advanced Excel functions and calculations to develop reports
  • Liaise with Management and ground personnel to improve processes in line with their duties
  • Establish Procedure/Work Instruction/SWMS for all required components of BBLF positions, develop supporting reference material, safety documentation
  • Collate/verify and send timesheets for all employees and staff to respective Payroll
  • Aid in the safety of the site with daily liaisons with the Safety Representatives in Roper and developing safety strategies and procedures
  • Document control, manage the filing, storage and security of documents
  • Arrange shipping documentation for Management and the Shipping Agent.

Operations Programming Coordinator

Power Water Corporation
12.2012 - 01.2014
  • Receive/process all documentation for all NT Planned Power Outages
  • Managing and organising calendar invites
  • Establish/capture/report monthly statistics for Management
  • Meet required deadlines for planned works
  • Data entry
  • Create and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists
  • Provide backup support to Control Room Staff for various aspects
  • Liaise with Shift Controllers to improve entry processes in line with their duties
  • Daily data entry of Shift Controllers Log book for all faults and outages including Customer Service Requests/complaints and Work Order labour assignment
  • Daily trouble shooting of PWC system related entries, reports, location data, customer address installations and labour times
  • Establish a Procedure/Work Instruction for all components of this position, develop supporting reference material
  • Collate/verify and enter Control Room overtime sheets for Payroll
  • Referees.

Specialist Outreach Liaison Officer / Specialist C

Royal Darwin Hospital
08.2009 - 07.2012
  • Arrange travel, transportation and accommodation for 45 health care professionals
  • Schedule Specialist clinics for 22 different Specialists for both the Katherine region and remote Communities
  • Oversee the running of multiple clinics on a daily basis, organise and prepare consultation rooms
  • Arrange Specialist referrals and bookings
  • Data entry, filing and general administration duties
  • Create/implement/maintain a yearly forecast calendar
  • Compile comprehensive statistical data, patient chart collating
  • Design an electronic file system, maintain electronic and paper files of patients
  • Serve as a central point of contact for all patients, specialists and professionals
  • Accident and Emergency Administration Officer
  • Developed a procedural manual for the Outpatient Specialist Clinic Department
  • Handled a large quantity of internal and external referrals, sent communications and managed all incoming and outgoing correspondence
  • Maintain an exemplary level of confidentiality of all patient records

Education

Certificate III & IV - Fitness -

Fitness Institute
12.2024

Skills

  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision and as a productive team member in challenging conditions
  • Adaptable, flexible and willing to expand my skills to fulfil requirements
  • Excellent organisational and time management skills

References

  • Casey Munyard, Operations General Manager, Svitzer Terminal Australia, 0497578079
  • Ben Johnson, Onshore Logistics Coordinator, Skilled Offshore, 0404110100
  • Greg Matthews, BBLF Superintendent, BBLF Loading Facility, Western Desert Resources, 0437425191

Timeline

Director

Archer & I
04.2018 - Current

Senior Individual Placement & Vocational Support Specialist

Headspace Australia
03.2017 - 04.2021

Operations Officer

Svitzer Terminals Australia Pty Ltd / Coastal Tug & Barge
09.2016 - 03.2017

Crewing Coordinator

Broadsword Marine Contractors
10.2014 - 01.2016

BBLF Executive Assistant & Site Administration Manager

Corestaff / Western Desert Resources
01.2014 - 09.2014

Operations Programming Coordinator

Power Water Corporation
12.2012 - 01.2014

Specialist Outreach Liaison Officer / Specialist C

Royal Darwin Hospital
08.2009 - 07.2012

Certificate III & IV - Fitness -

Fitness Institute

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Jessica Blackmore