Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jessica Boateng

West Hoxton

Summary

Motivated and adaptable professional with experience in sports coaching, customer service, and retail. Background as a basketball coach leading team training, development, and performance, combined with strong customer service skills gained through fast food and retail roles. Proven ability to work in fast-paced environments, communicate effectively, and contribute to team success.

Overview

5
5
years of professional experience

Work History

Fast Food Team Leader

Guzman Y Gomez
10.2024 - Current
  • Utilized various training techniques to develop team.
  • Developed and coached employees to elevate skills and expertise.
  • Planned merchandising and pricing workload, sales plans, and promotions.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Basketball Coach

Little Boomers
02.2024 - Current
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Acted as positive role model for team participants and in community.

Retail Worker

Kmart
02.2021 - 08.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Bachelor of Health Science -

Western Sydney University
Sydney, NSW
06-2027

Skills

  • Team motivation
  • Complaint handling
  • Strong leadership
  • Reliable team worker
  • Marketing and promotions
  • Staff training and development

Languages

English
Native or Bilingual
Twi
Native or Bilingual

Interests

  • Watching Movies and TV Shows
  • Avid Reader
  • Fashion and Style
  • Personal Development and Self-Improvement
  • Team Sports
  • Gym Workouts

Timeline

Fast Food Team Leader

Guzman Y Gomez
10.2024 - Current

Basketball Coach

Little Boomers
02.2024 - Current

Retail Worker

Kmart
02.2021 - 08.2024

Bachelor of Health Science -

Western Sydney University

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Jessica Boateng