Dynamic and results-driven professional with over a decade of extensive experience as a Police Officer with the New South Wales Police Force. Proven expertise in criminal investigations and community outreach, demonstrating integrity and mental resilience. Successfully enhanced public safety through effective conflict resolution and comprehensive incident reporting, fostering strong community relations and trust.
Overview
14
14
years of professional experience
Work History
Police Officer - Detective
New South Wales Police Force
Fairfield City Police Area Command, NSW
11.2019 - Current
Gather evidence, interviewed victims and suspects to conduct thorough criminal investigations.
Officer in charge of major crime incidents and organised crime syndicates
Compile and presented applications to local Magistrates and Supreme Court Judges
Prepare detailed reports on incidents and arrests made.
Observe and participate in court proceedings related to cases involving police work.
Arrest suspects following established policies, procedures and legislation
Develop positive relationships with members of the community and government agencies
Organise crime scene investigation, collected evidence, and interviewed witnesses.
Provide testimony in court when necessary concerning investigations conducted.
Perform searches for high risk missing persons using a variety of investigative methods.
Attend training sessions to maintain proficiency in law enforcement techniques.
Assist with the enforcement of all applicable laws, ordinances, and regulations.
Diffuse active disturbances with de-escalation techniques, compassion and combat skills.
Interview witnesses and victims to determine critical details relevant to each case.
Communicate with victims, suspects and witnesses to gather and provide information regarding criminal events.
Police Officer - Detective Training
New South Wales Police Force
Liverpool Police Area Command , NSW
04.2019 - 11.2019
Reviewed police reports, incident reports and criminal records.
Instructed officers on proper procedures for conducting searches or arrests.
Conducted interviews with victims, suspects and witnesses to obtain information pertinent to investigations.
Attended court hearings to present evidence or testify as a witness.
Assisted in developing strategies for locating and apprehending suspects.
Utilized various databases to collect intelligence about individuals under investigation.
Conducted surveillance operations on persons of interest.
Police Officer - General Duties
New South Wales Police Force
Liverpool Local Area Command , NSW
12.2014 - 05.2019
Prepared detailed reports summarizing incidents observed while on patrol duty.
Intervened in potentially violent situations using verbal de-escalation techniques whenever possible.
Monitored security cameras in order to detect suspicious activity.
Performed traffic enforcement duties, including issuing citations and warnings, directing traffic, and responding to calls for service.
Administered first aid at accident scenes until medical personnel arrived.
Investigated cases of domestic violence, child abuse and neglect, elder abuse, financial crimes, frauds, thefts and homicides.
Patrolled assigned areas on foot or by vehicle in order to observe any suspicious activity or persons.
Provided assistance to victims of crime or accidents.
Enforced laws related to alcohol consumption and public disturbances.
Responded to emergency situations involving hazardous materials or weapons of mass destruction.
Assisted police officers with non-emergency calls and general community relations.
Fostered a culture of respect and inclusivity within the organisation, promoting teamwork and mutual support.
Police Officer - Proactive Crime Team
New South Wales Police Force
Liverpool Local Area Command , NSW
05.2018 - 03.2019
Developed contacts within local communities to gain insight into criminal activities.
Assisted in developing strategies for locating and apprehending suspects.
Created presentations summarizing case progress updates for supervisors.
Inspected firearms seized during arrests for accuracy of serial numbers.
Issued summonses, warnings and citations according to state laws and regulations.
Collaborated with other law enforcement agencies in joint investigations.
Analyzed data collected from sources such as financial records or phone calls.
Gathered evidence from crime scenes and wrote reports detailing the findings.
Prepared search warrants, affidavits, subpoenas and other legal documents.
Passenger Services Supervisor
Toll DNATA
Sydney International Airport, NSW
02.2011 - 04.2014
Supervised daily operations of passenger services staff, ensuring compliance with safety regulations and customer service standards.
Checked documents of passengers against airline policies prior to boarding flights or entering restricted areas of the airport terminal.
Investigated discrepancies in tickets or baggage claims reported by customers or airlines personnel.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Maintained detailed records of passenger transactions including ticket sales, refunds, upgrades.
Managed emergency situations such as medical emergencies or flight delays and cancellations according to established protocols.
Coordinated with other departments such as security, maintenance, and catering to ensure smooth flow of operations during peak hours.
Managed gate, ramp and cabin services for each flight.
Oversaw employee work schedules and delegated daily assignments.
Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
Processed reservations and issued travel and hotel vouchers.
Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure.
Operated computerized system to handle ticketing and check-ins.
Oversaw team performance to verify quality service and compliance with specifications.
Trained team in proper operational procedures and company policies.
Allocated resources to properly staff shifts and compensate for unscheduled team absences.
Education
Advanced Diploma in Policing Investigations
NSW Police Force
01-2025
Associate Degree in Policing Practice
Charles Sturt University
01-2016
Certificate IV in Photoimaging
TAFE NSW
NSW
01-2008
Higher School Certificate
Mount Carmel Catholic College
Varroville, NSW
01-2006
Skills
Criminal investigations
Incident reporting
Crime scene investigation
Evidence collection
Interview techniques
Data analysis
Community outreach
Case management
Team leadership
Conflict resolution
Evidence collection protocols
Search and seizure procedures
Community relations
Crime prevention models
Evidence collection and evaluation
Report writing
Cultural awareness
Crime prevention strategies
Crisis intervention and deescalation
Integrity and honesty
Mental resilience
Accomplishments
National Emergency Service Medal 2022
Commissioner of Police Emergency Commendation 2021
NSW Premiers Bushfire Citation 2021
Citation from St Vincent De Paul Crisis Management Team 2017