Jessica Boutonne

I have been a part of the team at Halcyon House Spa or almost four years and in that time I have had extensive training in Sodashi as well as various beauty and body treatments.

Part of my role as a therapist includes;

• Delivering tailored massage treatments to enhance client relaxation and well-being. We have many returning local guests and being up to date on their preferred products, their last treatment notes and personal likes and dislikes ensures they feel welcomed and appreciated.
• Maintaining the steam room and lounge area, ensuring the cold plunge and sauna are suitably stocked and organised for guests.
• Tea and water stations are always filled and clean.
• Keeping up to date on products, treatments and holiday offerings.
• Consciously and thoughtfully recommending products to guests for at home use.

During my time at Piermont Retreat I offered in house guests massages and facial treatments. The retreat did not have a spa, treatments were offered in room only. Treatments I offered were in room relaxation or deep tissue massage and facials.

My husband and I managed the retreat together and over the four years we were there we organised holiday events, weddings, yoga retreats and oversaw the daily runnings of the restaurant and accommodation.

Daily tasks included:

• Developing and maintaining positive relationships with guests through professional communication and follow-up to increase satisfactions and build rapport.
• Reception duties; Booking appointments, greeting and checking in guests, handle payments.
• Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist. During my time I studied Ayurveda and finished my first level in Lomi Lomi massage.
• Promoted wellness by educating clients on self-care and stress management techniques.
• Offered Aromatherapy, Reflexology and Ayurvedic consultations part of massage treatments.

• Delivered tailored massage treatments to enhance client relaxation and well-being.
• Utilized various massage techniques (relaxation/swedish massage, deep tissue) to address individual client needs and preferences.
• Maintained cleanliness and organization of the treatment space and personal equipment.
• Consistency in time management, as well as liaising and working alongside other therapists during group appointments.