Jessica Bowden
Maiden Gully,Australia
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Main Receptionist
BDAC
Bendigo , VIC
05.2025 - Current
- Maintained reception area cleanliness and organized materials for guest access.
- Coordinated office supplies inventory, ensuring timely restocking when necessary.
- Received and disbursed incoming mail.
- Assisted with administrative tasks such as filing, data entry, photocopying, faxing and scanning documents.
- Supported colleagues in various departments with their daily operations when required.
- Answered incoming calls, screened and forwarded to the appropriate department or individual.
- Updated daily logs to track information movements.
Disability Support Worker
Myself
Spring Gully , VIC
09.2023 - 05.2025
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Transported patients safely to social activities and doctors appointments.
- Managed household errands and other essential duties.
- Taking clients on outings
Administrative Assistant
Ironbark
Darwin , NT
06.2022 - 09.2022
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintained inventory of office supplies and placed orders when necessary.
Executive Assistant- Administration officer 4
Division of Women Children and Youth, Department of Health, Darwin Hospital
Darwin, Northern Territory
03.2022 - 05.2022
- Maintained office supplies and managed procurement processes efficiently.
- Supported communication between departments to facilitate collaboration on projects.
- Developed filing systems to enhance document retrieval and office organization.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Administration Support Officer- Administrative Officer 4
Covid of Concern, Department of Health, Darwin Hospital
Darwin, Northern Territory
02.2022 - 03.2022
- Assisting doctors and nurses with administration duties, but not limited to
- Admitting patient's to caresys, discharging patients, updating their records and printing off patient's labels
- Scanning patient's observation charts then uploading them to their records on PCIS
- Answering phone calls, calling patients
- Every morning would use Redcap and C19C records to access patient's information to upload on to the daily spreadsheet, with patient's information on there, so the doctors and nurses can access patient's information
- Using CWS to look up patient's information
- Creating welcome packs for patients, with information around having covid, emailing the courier with a list of names and address for the welcome packs that need to be delivered
- Communicating with metro mini bus to arrange transport for who require it to make their appointment and organize it back home
Authorised Officer- Administrative Officer 4
Border Control Unit, Department of Health, Darwin
Darwin, Northern Territory
09.2021 - 02.2022
- Completing Border arrival duties under the CHO's current Directions, Check passengers and crew documents, photo identification and border entry forms and declaration
- Maintaining a timely and steady flow process to ensure physical distancing measures are adhered to during the border arrivals documentation process
- Communicating to passengers and crew current declared COVID-19 hot spots with the importance of recent travel history declaration
- Reporting all identified hazards and incidents to the Border Control Unit Team Leader
- Following defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces
- Maintaining regular infection control practices in areas of high traffic
- Undertaking other duties and responsibilities when needed
Bartender
Airport Tavern
Darwin, NT
09.2020 - 08.2021
Administration Assistant
Linfox
East Arm, Northern Territory
12.2019 - 03.2020
- Tracked and submitted employee timesheets to accounting department for payroll processing
- Processed financial documents, including contracts, expense reports and invoices
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
- Informed or directed visitors and parents to appropriate offices
- Supported office needs including taking messages, scanning documents and routing business correspondence
- Trained temporary workers for special projects while promoting service quality and efficacy
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
- Automated office operations by managing client correspondence, records, contracts and data communications
- Answered and directed incoming calls using multi-line telephone system
Education
Manicure And Pedicure
Beauty School Australia
Victoria12-2024
Certificate III - Business Administration
Asia Pacificate Training Institute
Melbourne, Victoria12.2013
Certificate II - Business
Charles Darwin University
Darwin, Northern Territory11.2012
High School Diploma - Year 12
Taminmin College
Humpty Doo, Northern Territory11.2012
Nail Technician
Beauty School Australia
Victoria Healthcare Terminology -
Mater Education
Darwin, Northern TerritorySkills
- Clinical Workstation (CWS)
- CareSys
- Redcap
- C19C and C19C Reports
- PCIS
- Customer Service Skills
- Administrative support
- Customer service
- Cultural awareness
References
- Barbara Ritchie- clients guardian- 0450 293 661 barb.ritchie@hotmail.co.uk
- Bradly Reger - Team Leader- 0407 519 976 brad.reger@bdac.com.au
Timeline
Main Receptionist
BDAC
05.2025 - Current
Disability Support Worker
Myself
09.2023 - 05.2025
Administrative Assistant
Ironbark
06.2022 - 09.2022
Executive Assistant- Administration officer 4
Division of Women Children and Youth, Department of Health, Darwin Hospital
03.2022 - 05.2022
Administration Support Officer- Administrative Officer 4
Covid of Concern, Department of Health, Darwin Hospital
02.2022 - 03.2022
Authorised Officer- Administrative Officer 4
Border Control Unit, Department of Health, Darwin
09.2021 - 02.2022
Bartender
Airport Tavern
09.2020 - 08.2021
Administration Assistant
Linfox
12.2019 - 03.2020
Manicure And Pedicure
Beauty School Australia
Certificate III - Business Administration
Asia Pacificate Training Institute
Certificate II - Business
Charles Darwin University
High School Diploma - Year 12
Taminmin College
Nail Technician
Beauty School Australia
Healthcare Terminology -
Mater Education