Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Brennan

Orange,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2024
2024
years of professional experience
2007
2007
years of post-secondary education

Work History

Store Team Member

Ispa kebab
Orange
12.2022 - 12.2023

Assistant Store Leader

Aldi
Orange
03.2023 - 09.2023
  • Assisted in daily store operations and maintained store presentation standards.
  • Supported inventory management and organized stock to enhance product availability.
  • Facilitated training for new team members on store procedures and customer service.
  • Engaged with customers to provide assistance and resolve inquiries promptly.
  • Monitored cash handling procedures to ensure compliance with company policies.
  • Coordinated promotional displays and ensured proper signage throughout the store.
  • Collaborated with team members to maintain a safe and clean shopping environment.
  • Executed daily opening and closing procedures to ensure efficient store operation.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Resolved customer complaints in a professional manner.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Adhered to safety protocols when handling hazardous materials or equipment.
  • Assisted customers with product selection based on their individual needs.
  • Established and modeled positive service attitude to meet company's expected guidelines.
  • Managed returns and exchanges efficiently while providing excellent customer service.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Counted and balanced registers.
  • Used Point of Sale register system to complete transactions.
  • Processed credit card payments and counted back change and currency with accuracy rate.

House keeper

Canobalos hotel
Orange
05.2022 - 06.2023
  • Cleaned and sanitized guest rooms to ensure a welcoming environment.
  • Replenished supplies and amenities to maintain hospitality standards.
  • Managed laundry services, ensuring timely washing and folding of linens.
  • Assisted in inventory control, tracking cleaning supplies and equipment usage.
  • Responded promptly to guest requests for additional services or items.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Collaborated with team members to maintain overall cleanliness in public areas.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.

Assistant Store Leader

Woolworths
Orange
04.2022 - 05.2023
  • Assisted in daily store operations and maintained store presentation standards.
  • Supported inventory management and organized stock to enhance product availability.
  • Facilitated training for new team members on store procedures and customer service.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Assisted customers with product selection based on their individual needs.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Managed returns and exchanges efficiently while providing excellent customer service.
  • Maintained accurate records of all store transactions, ensuring compliance with federal and state laws as well as company guidelines.
  • Enforced loss prevention measures such as monitoring CCTV cameras and conducting bag checks at exits.
  • Monitored store operations ensuring compliance with company policies and procedures.
  • Handled customer transactions and balanced cash drawers.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Counted and balanced registers.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used Point of Sale register system to complete transactions.
  • Processed credit card payments and counted back change and currency with accuracy rate.

Sample preparer

Allied laboratory services
Orange

Education

T.P.C Terciery Preparation Certificate
Metford

Skills

  • Inventory management
  • Customer service
  • Merchandising strategies
  • Cash handling procedures
  • Point of Sale operations
  • Attention to detail
  • Problem solving
  • Customer loyalty and retention

Timeline

Assistant Store Leader

Aldi
03.2023 - 09.2023

Store Team Member

Ispa kebab
12.2022 - 12.2023

House keeper

Canobalos hotel
05.2022 - 06.2023

Assistant Store Leader

Woolworths
04.2022 - 05.2023

Sample preparer

Allied laboratory services

T.P.C Terciery Preparation Certificate

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Jessica Brennan