Jessica Caine
31 Galveston Lopp ILUKA,Perth
Summary
Prepared Scheduling Manager developing relationships with buyers, sellers and vendors in the Mining industry. Adept at meeting budget variances and scheduling goals while maintaining 10 employees. History includes working with INX, SAM workflow to handle the day-to-day schedules. Dedicated and hardworking team manager with good problem-solving, organizational and recordkeeping skills.
Highly motivated Scheduling Coordinator offering career in handling administrative tasks successfully while maintaining calendars for 10-person firm. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Excels in complex tasks involving multiple stakeholders, critical details and hard deadlines. Proficient Scheduling Manager looking for a dynamic role with a growing team. Bringing 3 years' with advanced skills in project management, administrative oversight and file coordinating. Goal-oriented and forward-thinking with a strong attention to detail and adaptable approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scheduling Manager
Boss Mining Solutions
Tom Price/ Perth, WA
07.2021 - Current
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Established work procedures or schedules to organize daily work of administrative staff.
- Monitored employee absences and tardiness to ensure adequate coverage for shifts.
- Determined appropriate wage rates based on job duties, experience level.
- Completed timely changes and updates to schedules in central scheduling system.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Investigated discrepancies in timekeeping reports submitted by employees.
- Posted open job positions on the company site and social media sites.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Worked with suppliers to maintain steady flow of materials and tools required for operation to meet established schedules.
Gym Manager/Personal Trainer
Boss Family Fitness
TOM PRICE WA 6751, WA
11.2020 - 10.2021
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Oversaw hiring process for new employees including conducting interviews.
- Supervised staff during peak hours to ensure customer satisfaction was met.
- Analyzed customer data to determine areas where improvements could be made.
- Implemented campaigns and promotions to help with developing goods and services.
- Managed staff scheduling, payroll, and customer service duties.
- Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.
Sales Fitness Consultant
Roar Fitness 24/4
Biba Lake
08.2018 - 10.2018
- Exceptional customer service
- Ambitious and motivated, can-do attitude
- Positivity and enthusiasm with a passion for people
- Able to work and collaborate successfully with a team to achieve team/individual KPI's and goals
- Strong lead generation.
- Responded promptly to customer inquiries regarding services offered or general information about fitness programs.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Monitored class participants for appropriate techniques to prevent injuries.
- Instructed clients in proper use of cardiovascular and strength training equipment.
- Helped clients utilize fitness equipment properly using verbal instructions and demonstrations.
- Assisted clients with establishing realistic goals related to weight loss, muscle building or injury rehabilitation.
Receptionist
Roar Fitness 24/7
Bibra Lake
12.2018 - 08.2018
- Greeting members on arrival
- Answering phone calls and directing calls
- Direct calls to other departments
- Replying to emails
- Experience with cash handling
- Take and relay messages
- Provide information to callers
- Deal with queries from the public and members
- Prepare correspondence and documents
- Receive and sort mail deliveries.
Creche Manager
Roar Fitness 24/7
Cockburn
08.2015 - 06.2016
- Recruit, supervise and educate creche assistants
- To plan and supervise activates in a clean safe environment
- Manage feedback from members and implement and changes where required
- Development and organize forward planning
- Provide new members with procedures and an outline on the gym and creche
- Answering phone calls and manage scheduling
- Manage bookings online and over the phone.
Childcare Assistant
The Family Tree
04.2015 - 08.2015
- Work with staff members to ensure smooth operation of the day
- Set up, supervise and engage in activities
- Positively interact with all children, nurturing their confidence and self-esteem
- Record each child’s development and having communication with parents.
Childcare Manager
Bali Indonesia
02.2014 - 10.2014
- Construction to the opening of the centre
- Designing class room layout
- Ordering all stationary supplies from Australia
- Programing and meeting the needs of the children.
Childcare Assistant
O’conner Childcare Centre
05.2009 - 12.2012
- Affectively communicate with a wide range of people
- Develop lesson plans and instruction according to protocol criteria and following the development of children’s requirement
- Having good relationship with children
- Works in a team environment.
Education
Skills
- Strong ability to understand strict instructions and follow procedures
- Outstanding Customer Service
- Excellent Phone etiquette
- Quick leaner
- Customer service skills
- Friendly and positive attitude
- Initiative and problem-solving abilities
- Can work independently or in a team setting
- Team Supervision
- Data Analysis Skills
- Meeting Planning
- Time Management Abilities
- Schedule Management
- Employee Scheduling
Personal Information
Date of Birth: 15/06/1985
References
- Beau Davey - 0429 190 404
- Howard McIndoe - 0408 944 247
Certification
- Working at heights Completed 2023
- Confined Space -Completed 2023
- Certificate III in Fitness - Completed 2019
- Certificate IV in Fitness - Completed 2019
- Certificate III in Children Service - Completed 2009
Timeline
Scheduling Manager
Boss Mining Solutions
07.2021 - Current
Gym Manager/Personal Trainer
Boss Family Fitness
11.2020 - 10.2021
Receptionist
Roar Fitness 24/7
12.2018 - 08.2018
Sales Fitness Consultant
Roar Fitness 24/4
08.2018 - 10.2018
Creche Manager
Roar Fitness 24/7
08.2015 - 06.2016
Childcare Assistant
The Family Tree
04.2015 - 08.2015
Childcare Manager
02.2014 - 10.2014
Childcare Assistant
O’conner Childcare Centre
05.2009 - 12.2012
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