JESSICA CALVO
Sydney
Summary
Dedicated Counsellor and Disability Support Worker committed to providing services to strengthen home, school and community partnerships. Accomplished at resolving conflict and encouraging positive relationships. Bilingual with fluency in Italian and English to effectively communicate with multicultural clients. I'm also enthusiastic and eager to contribute to team success through hard work, attention to detail and good organisational skills. I am motivated to learn, grow and excel in the counselling and social working industry. I obtained a diploma in counselling, and at the moment, I'm studying to gain an advanced Diploma in Holistic Counselling and Art Therapy. I am excited to start contributing to the community with the passion and knowledge I have acquired. I am also happy to be in training and extending my skills and competencies.
Overview
3
3
years of professional experience
Work History
Independent Support Worker
Jessica Calvo
Sydney
03.2023 - Current
- Person-Centred Support – Skilled in tailoring support plans to individual goals, preferences, and strengths, promoting autonomy and choice.
- Autism Spectrum Disorder (ASD) Support – Experienced in understanding sensory needs, communication styles, and behavioural strategies for individuals with autism.
- Mental Health Awareness – Knowledgeable in supporting individuals with anxiety, depression, schizophrenia and other mental health conditions using empathy and de-escalation techniques.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
- Values-Based Practice – Committed to dignity, respect, inclusion, and empowerment in support.
- Communication & Active Listening – Strong interpersonal skills to build trust and maintain clear, compassionate communication with clients and their families.
- Daily Living Assistance – Competent in medication routines, meal preparation, and community access.
- Behaviour Support Implementation – Familiar with implementing positive behaviour support plans and responding calmly to challenging behaviours.
- Cultural Sensitivity & Diversity – Inclusive and respectful of diverse backgrounds, identities, and belief systems.
- Record Keeping & Documentation – Accurate in maintaining client notes, progress records, and incident reports in line with privacy and compliance standards.
- Collaboration with Allied Health Professionals – Able to work alongside therapists, case workers, and families to ensure consistent and holistic care.
Independent Disability Support Worker
Hero Support
Sydney, NSW
06.2023 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, promptly addressing any concerns or questions.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
Disability Support Worker
Fighting Chance
Sydney, NSW
04.2022 - Current
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
- Mentored new team members, ensuring a smooth onboarding process and integration into the work environment.
- Work both independently and collaboratively within care teams to support client goals and daily routines.
- Go above and beyond to ensure clients receive reliable, consistent care aligned with their individual needs.
- Proactively support team communication and shared responsibilities to maintain continuity and high standards of care.
Education
Diploma of Holistic Counselling And Arts - Counselling
Australian School of Holistic Counselling
Sydney, NSW05-2026
Diploma in Counselling - Counselling
Australian Learning Group
Sydney, NSW09-2022
Hairdressing Certificate -
Scuola Trento
Italy01.2011
Skills
- Collaboration & Teamwork – Able to work alongside health professionals, families, and community services to provide integrated, coordinated care
- Emotional Intelligence – Deep awareness of your own emotions and a strong ability to empathize, connect, and support others with compassion and sensitivity
- Person-Centred Practice – Commitment to tailoring support to the unique needs, values, and goals of each individual
- Creativity in Therapy – Skilled in using creative mediums such as art, music, dance, and movement to foster healing and expression
- Holistic Thinking – A broad, integrative view of well-being that incorporates mind, body, spirit, and relational dynamics
- Commitment to Learning and Growth – Ongoing pursuit of advanced training, with a clear vision for further academic and professional development
- Spiritual and Cultural Awareness – Open-minded and reflective approach to spirituality and cultural diversity in therapeutic settings
- Family Systems Interest – Motivated to understand and work within family systems to support broader emotional and relational well-being
- Professionalism and Integrity – Ability to balance emotional connection with ethical, respectful, and professional boundaries
- Cultural & Spiritual Sensitivity – Respectful of diverse spiritual beliefs and cultural backgrounds; able to incorporate these elements meaningfully into therapeutic support
- Ethical & Professional Boundaries – Strong commitment to maintaining confidentiality, ethical practice, and respectful boundaries in line with counselling standards
- Self-Awareness & Ongoing Growth – Actively engaged in self-reflection, supervision, and professional development to ensure high-quality, ethical practice
- Collaboration & Teamwork – Able to work alongside health professionals, families, and community services to provide integrated, coordinated care
Timeline
Independent Disability Support Worker
Hero Support
06.2023 - Current
Independent Support Worker
Jessica Calvo
03.2023 - Current
Disability Support Worker
Fighting Chance
04.2022 - Current
Diploma of Holistic Counselling And Arts - Counselling
Australian School of Holistic Counselling
Diploma in Counselling - Counselling
Australian Learning Group
Hairdressing Certificate -
Scuola Trento