Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Cassar

HILLSIDE,VIC

Summary

I am dedicated person who has the ability to complete set instructions as directed by kinder teacher, who can work within a team and has a positive attitude. Demonstrates the skills of honesty, trustworthiness, organisational skills, enthusiasm, caring, and shows a sense of responsibility. Shows these skills through leadership and communication by being a caring and motivated person who is willing to undertake what is required in this positive environment. Shows motivation by willing to learn and is working towards developing a Bachelor’s Degree in Childhood education. A university student who is very familiar with many renowned educational philosophies which are aimed to support children in the best possible way. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

6
6
years of professional experience

Work History

Coordinator

Outside Of Hours School Care
01.2024 - Current
  • Planning and facilitating activities to children's interests
  • Planning a healthy weekly menu according to dietary requirements
  • Ensure environment is safe from hazards and ensuring attention and engagement is given at all times
  • Pack up and set up at beginning and end of day
  • Children engaging in fun activities which cater to their requests


Customer Service Representative

Coles
02.2023 - Current
  • Patiently demonstrated customers service skills adequately to all customers
  • Showed and maintained positive team attitude

Customer Service Representative

The Cheesecake Shop
07.2018 - 01.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.
  • Decorating cakes, cleaning organising fridge in the timeframe and fast paced manner

Kindergarden Co Educator

The Sancturary At Hillside
01.2021 - 12.2021
  • Assisting kindergarten teacher and engaging with children with play based learning
  • Packing up and cleaning up and end of day protocols
  • Vibrant and positive attitude

Education

0451 594 977

Adel Moussa
Cheesecake Shop Director

Tijanamareelicando@gmail.com

Tijana Licandro
Director At Coles

Bachelor - Early Childhood Education

Victoria University
Melbourne, VIC
11.2025

Skills

  • Friendly and Enthusiastic
  • Patience and understanding
  • Reliability and punctuality
  • Adaptable and Flexible
  • Relationship Building
  • Compassionate Care
  • Respectful and Compassionate
  • Flexible Schedule
  • Verbal and written communication skills
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Collaborative team work

Timeline

Coordinator

Outside Of Hours School Care
01.2024 - Current

Customer Service Representative

Coles
02.2023 - Current

Kindergarden Co Educator

The Sancturary At Hillside
01.2021 - 12.2021

Customer Service Representative

The Cheesecake Shop
07.2018 - 01.2024

0451 594 977

Adel Moussa

Tijanamareelicando@gmail.com

Tijana Licandro

Bachelor - Early Childhood Education

Victoria University
Jessica Cassar