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Associate Principal Engineer

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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

A professional with a strong foundation in process improvement and risk assessment, demonstrating exceptional decision-making autonomy and crisis handling acumen. Known for setting clear goals and providing constructive criticism, fostering an environment of continuous improvement. Committed to leveraging tolerance and patience to enhance team dynamics and drive organisational success.

Dynamic Medical Receptionist with proven expertise in front desk operations at MEDICAL RECEPTIONIST. Skilled in appointment scheduling and HIPAA compliance, I enhanced patient satisfaction through effective communication and streamlined processes. Recognized for my attention to detail and ability to foster a welcoming environment, I consistently improved office efficiency and patient experience. I also work well with kids. I have been babysitting my entire life. My mom is a certified babysitter, and I have also worked at a summer camp as a helper with kids.

Reliable and hardworking individual with a New York Botanical Garden Certificate in Horticulture. Demonstrates a practical approach to planting, maintenance, and site duties, ensuring attention to detail and efficiency. Strong organizational and time management skills facilitate the completion of tasks in a safe manner. Quick learner with adaptability to new environments and a commitment to developing expertise in plant care and sustainable practices.

Transformational Sales & Strategy Leader with 17+ years of experience driving revenue growth, market expansion, and operational excellence for global media and tech giants (Google, Viacom, Warner Bros., HBO). Expert in architecting Long-Range Plans (LRP) and delivering Annual Operating Plans (AOP) that align complex organizations behind clear financial goals. Proven track record of leveraging advanced data analytics and consumer insights to reverse decline, capture market share, and unlock multi-million dollar opportunities in competitive sectors (CPG, Entertainment). Passionate inclusive leader known for building high-performance teams and guiding C-Suite executives through critical business shifts.

Multi-Emmy and Peabody Award-winning Executive Producer specializing in live entertainment, culture-driven specials, and multi-platform storytelling. Deep expertise in talent relations (A-list musicians, actors, political figures), high-budget production management, and creative direction. Agile leader capable of stepping in to drive complex projects from concept to live execution.

Master's student in Data Science & Analytics (GPA 3.83) at SUNY Polytechnic Institute pursuing Graduate Assistant position in College of Arts & Sciences for Fall 2025. Five years of software engineering experience with expertise in programming, data analysis, and backend optimization. Proven track record in AI model evaluation, synthetic data creation, and sustainable computing systems. Strong leadership in cross-functional teams, enhancing efficiency through effective communication and decision-making.

Dwayne Johnson

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Software Engineer

Testing Engineer

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High School Diploma -

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Software Engineer

Testing Engineer

High School Diploma -

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