Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jessica Close

Cashmere,QLD

Summary

Reliable and dedicated retail worker with over four years of experience in customer experience. Excellent at handling transactions, restocking shelves, and maintaining friendly relationships with coworkers and customers. Professional track record of arriving for all shifts on time with an upbeat attitude.

Overview

4
4
years of professional experience

Work History

Cashier

Lawnton Country Markets
05.2021 - Current
  • Assisted customers with product inquiries and provided exceptional service.
  • Trained new staff on checkout procedures and customer service best practices.
  • Resolved customer complaints promptly, enhancing overall satisfaction levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Private Home Tutor

Private Household
09.2024 - Current
  • Developed customized lesson plans tailored to individual learning styles and academic goals.
  • Fostered a supportive learning environment that encouraged student engagement and motivation.
  • Employed various teaching strategies to enhance comprehension of complex subjects.
  • Provided one-on-one support for students facing academic challenges, resulting in improved grades and increased confidence in their abilities.
  • Collaborated with parents to discuss academic performance and strategies for improvement.

Education

Bachelor of Arts/Education (Secondary) - Dual Major in English And History

University of Queensland
Brisbane, QLD
05-2028

High School Diploma -

Bray Park State High School
10-2023

Skills

  • Customer service

  • Cash handling

  • Reliability and punctuality

  • Product restocking

  • Refunds and exchanges

  • Problem-solving skills

  • Verbal and written communication

  • Patience and empathy

Interests

  • Reading (Literature and Shakespeare specifically)
  • History
  • Hiking
  • Art
  • Language Learning
  • Travelling and documenting my experiences
  • Cultural exchange programs and homestays

Timeline

Private Home Tutor

Private Household
09.2024 - Current

Cashier

Lawnton Country Markets
05.2021 - Current

Bachelor of Arts/Education (Secondary) - Dual Major in English And History

University of Queensland

High School Diploma -

Bray Park State High School

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Jessica Close