Jessica Curtis
Melbourne
Summary
I am currently 29 years old and a mother of 2 daughters. I have taken time off work to be a stay-at-home mother. I like to consider myself outgoing, polite, and an extremely hard worker.
Overview
10
10
years of professional experience
Work History
Store Manager
Valleygirl Fashions
02.2015 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Assistant
Forever New
01.2014 - 01.2015
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assistant
Hotbake
08.2009 - 01.2015
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
Xavier High School
Albury, NSW12-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Team leadership
- Friendly and positive
Timeline
Store Manager
Valleygirl Fashions
02.2015 - 01.2020
Sales Assistant
Forever New
01.2014 - 01.2015
Sales Assistant
Hotbake
08.2009 - 01.2015
High School Diploma -
Xavier High School
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