Jessica Damico
Raymond Terrace,NSW
Overview
12
12
years of professional experience
Work History
Lead Barista
Little pantry co
Medowie, NSW
11.2020 - Current
- Supervised baristas to ensure adherence to company policies and procedures.
- Ordered supplies, equipment and ingredients as needed.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized official and off-menu coffee and tea preparations.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Office Assistant
Marksmen Workforce
Beresfield, NSW
01.2019 - 01.2020
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Completed and mailed contracts, invoices or checks.
Barista/Customer Service
McDonald's
Raymond Terrace, NSW
01.2012 - 02.2019
- Operated cash registers to process customer payments.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
- prepared and served orders for coffee drinks, food items, and other beverages.
Education
HLTAID011 Provide First Aid - + Cpr
Business Wise Training
Hamilton06.2024
Certificate III - Hospitality
TAFE
04-2023
RSA, RCG -
TAFE
03-2023
Skills
- Patience
- Team Collaboration
- Supply Ordering
- Beverage Preparation
- POS System Operation
- Safe Food Handling
- Quality Control
- Time Management
- Problem solving
- Adaptability
- Multitasking
- Cash Handling
- POS Systems
- Teamwork and Loyalty
Timeline
Lead Barista
Little pantry co
11.2020 - Current
Office Assistant
Marksmen Workforce
01.2019 - 01.2020
Barista/Customer Service
McDonald's
01.2012 - 02.2019
HLTAID011 Provide First Aid - + Cpr
Business Wise Training
Certificate III - Hospitality
TAFE
RSA, RCG -
TAFE