Jessica D’Andrea
Tarneit
Summary
Motivated and reliable professional eager to contribute to the Secondary Education sector, bringing extensive experience in fostering positive relationships with young people across diverse age groups. Strong communication skills, combined with a calm and professional demeanor, enhance the ability to engage effectively with students and colleagues. A positive role model and quick learner, adept in team-based environments, complemented by a solid background in administration, customer service, and dance education. This unique blend of interpersonal skills and attention to detail ensures effective support for students in both structured and dynamic settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administration Lead
Werribee Heart
01.2018 - Current
- Coordinating and booking patient appointments with heart surgeons
- Managing patient check-in and check-out processes
- Handling incoming and outgoing correspondence
- Confirming referrals and appointments
- Preparing and printing daily surgeon schedules
- Managing testing referrals for sonographers
- Liaising with hospitals to confirm inpatient details and organise documentation
- Distributing daily testing and medical reports
- Managing pathology downloads and records
- Ordering clinical supplies and linen
- Coordinating future bookings and diary management
- Skills developed: confidentiality, attention to detail, professional communication, administration systems, stakeholder liaison.
Dance Teacher
Dance Lane
02.2014 - Current
- Teaching students aged 3–17 years
- Delivering classes in: Contemporary, Lyrical, Jazz, Tap, Ballet, Hip Hop
- Supporting student confidence, discipline, teamwork, and performance skills
- Maintaining a safe, inclusive, and structured learning environment
- Acting as a positive role model and mentor for young people
- Skills developed: classroom management, youth engagement, leadership, communication, behaviour guidance.
Customer Service Assistant
Hoppers Fresh – Fruit Shop & Juice Bar
01.2017 - 01.2018
- Customer service and cash handling
- Food preparation and hygiene compliance
- Working efficiently in a fast-paced environment
Customer Service Officer
Dance Lane
02.2014 - 01.2018
- Student enrolments and family liaison
- Front-of-house customer service
- Sales and marketing support
- Costume fittings and coordination
- Make-up application for performances
Education
Year 12 Senior Certificate -
Thomas Carr College
01.2017
Skills
- Strong communication skills with children, adolescents, parents, and professionals
- Highly organised with excellent time-management and prioritisation skills
- Professional, reliable, and trustworthy
- Confident working both independently and as part of a team
- Fast learner with strong problem-solving ability
- High-level customer service and stakeholder engagement
- Technology-proficient across office and administrative applications
- Positive role model with leadership capability
Certification
- Responsible Service of Alcohol (2017)
- Food Handling Certificate (2016)
- Driver’s Licence
- Certificate II in Retail Make-Up and Skin Care (SIB20110) – 2015–2016
Languages
English
Timeline
Administration Lead
Werribee Heart
01.2018 - Current
Customer Service Assistant
Hoppers Fresh – Fruit Shop & Juice Bar
01.2017 - 01.2018
Dance Teacher
Dance Lane
02.2014 - Current
Customer Service Officer
Dance Lane
02.2014 - 01.2018
Year 12 Senior Certificate -
Thomas Carr College