Summary
Work History
Education
Skills
Timeline
Generic

Jessica Davey

Campbell Town

Summary

Dynamic customer service professional with proven success at Jjs Bakery, excelling in cash handling and complaint resolution. Recognized for enhancing customer satisfaction through active listening and product knowledge, consistently exceeding service goals. Adaptable and reliable, I thrive in fast-paced environments, fostering loyalty and promoting a welcoming shopping experience.

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Diligent [Desired Position] with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Work History

Cashier

Jj's Bakery
02.2018 - 06.2018
  • Process customer transactions accurately using point-of-sale systems.
  • Assist customers with product inquiries and recommendations effectively.
  • Maintain cleanliness and organization of checkout area to enhance customer experience.
  • Learn company policies and procedures to support operational efficiency.
  • Handle cash, credit, and debit transactions securely and responsibly.
  • Collaborate with team members to ensure smooth workflow during busy periods.
  • Adapt quickly to new technologies and checkout processes as needed.
  • Support inventory management by restocking merchandise in checkout area regularly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Montrose Bay High School
Rosetta Tas
11-2012

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Order taking
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking
  • Payment collection
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Order packaging
  • Sales expertise

Timeline

Cashier

Jj's Bakery
02.2018 - 06.2018

High School Diploma -

Montrose Bay High School
Jessica Davey