Jessica DEJI
539 Elizabeth St，Sydney,NSW
Summary
Highly motivated, reliable team player with strong work ethic, and adaptability. Successfully supported community events with up to 200 attendees as volunteer, improving participant satisfaction by 30% through clear communication and proactive assistance. Able to learn new systems quickly, having mastered customer service processes within one week during previous roles. Recognized for providing friendly, efficient service, and maintaining 100% attendance in team shifts. Hope to contribute energy and excellent interpersonal skills to support customers and team goals in part-time role.
Overview
1
1
year of professional experience
Work History
Volunteer
Disability centre
Beijing, China
01.2023 - 04.2023
- Assisted individuals with disabilities in accessing community resources.
- Helped maintain a welcoming environment for visitors and participants.
- Participated in team meetings to discuss program improvements.
Pet Sitter
Judy Yang
Beijing, China
08.2022 - 04.2023
- Provided daily care for pets, including feeding and exercise routines.
- Communicated regularly with pet owners about their pets' needs and activities.
- Established trust with pets through positive interaction and companionship efforts.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Education
Bachelor of Design - Interaction and fashion design
University of New South Wales
Sydney, New South Wales, AustraliaSkills
- English expertise
- Empathy and patience
- Customer service
- Problem-solving ability
- Ability to adjust to new environments and cultures quickly
- Familiar with platforms like Instagram/Tiktok/Red book
- Microsoft Office
- Team collaboration
- Clear communication
- Food distribution
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Self Evaluation
- Responsible and reliable, completing tasks efficiently, with attention to detail
- English communication skills developed through studying and living in Australia
- Quick to learn and adapt to new environments and tasks
- Positive attitude, able to work well both independently and in a team
- Open to feedback and committed to continuous improvement
- Friendly and professional, providing excellent customer service, even during busy periods
Timeline
Volunteer
Disability centre
01.2023 - 04.2023
Pet Sitter
Judy Yang
08.2022 - 04.2023
Bachelor of Design - Interaction and fashion design
University of New South Wales
Similar Profiles
Heritier AmaniHeritier Amani
Disability Support Worker at Africare Disability CentreDisability Support Worker at Africare Disability Centre
NATASHA ESLICKNATASHA ESLICK
High Care Disability Nurse Unit Manager at Stockton Disability Centre, NSW HealthHigh Care Disability Nurse Unit Manager at Stockton Disability Centre, NSW Health
Raqeyah YaghiRaqeyah Yaghi
Support Worker at Guide Me Disability CentreSupport Worker at Guide Me Disability Centre
Biren KumarBiren Kumar
Sales Assistant at Golf Clearence OutletSales Assistant at Golf Clearence Outlet
SANGDON LEESANGDON LEE
Lifeguard at Belgravia LeisureLifeguard at Belgravia Leisure