Jessica Deligne
Caringbah South,New South Wales
Summary
Professional and ensuring efficient and safe operations. Demonstrates expertise in coordinating with teams and adapting to dynamic environments to achieve optimal results. Known for reliability, effective communication, and problem-solving abilities. Adept to safety protocols, and regulatory compliance.
Overview
22
22
years of professional experience
Work History
Restaurant Manager - Function Coordinator
SCB Hospitality Pty Ltd
05.2015 - 01.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Evaluated event performance through attendee feedback, identifying areas for improvement and implementing changes in future events.
Restaurant Manager
Bistro Marque Pty Ltd
10.2006 - 06.2014
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Purchased food and cultivated strong vendor relationships.
Custom Compiler
DHL Express
01.2003 - 10.2006
Education
White Card Training
Accelerated Training
Dapto01-2025
Traffic Management Implementer
Accelerated Training
Dapto01-2025
Traffic Controller
Accelerated Training
Dapto01-2025
Skills
- Team management
- Adaptable
- Stable work history
- Organization and prioritization
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Restaurant Manager - Function Coordinator
SCB Hospitality Pty Ltd
05.2015 - 01.2025
Restaurant Manager
Bistro Marque Pty Ltd
10.2006 - 06.2014
Custom Compiler
DHL Express
01.2003 - 10.2006
White Card Training
Accelerated Training
Traffic Management Implementer
Accelerated Training
Traffic Controller
Accelerated Training
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