Jessica De Luca
Footscray,VIC
Summary
Driven and meticulous, I leveraged my strong work ethic and attention to detail at Lindt & Sprüngli to enhance production quality and efficiency. Excelling in machinery operation and teamwork, I trained employees and solved problems, significantly improving workflow and product standards. My adaptability and communication skills also fostered a collaborative and high-performing environment.
Overview
5
5
years of professional experience
Work History
Machine Operator
Lindt & Sprüngli
06.2022 - 07.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
Restaurant Hostess
McDonald's
01.2020 - 06.2022
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
Education
High School Diploma - Foreign Languages Education
ITIS Gadda-Rosselli
Gallarate, Italy06.2017
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Teamwork and Collaboration
- Problem-Solving
- Assembly and production
Languages
Italian
Native or Bilingual
English
Limited Working
French
Limited Working
Timeline
Machine Operator
Lindt & Sprüngli
06.2022 - 07.2024
Restaurant Hostess
McDonald's
01.2020 - 06.2022
High School Diploma - Foreign Languages Education
ITIS Gadda-Rosselli
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