Jessica Edwards
Forster,NSW
Summary
Dynamic customer service professional with a proven track record at Wallis Lake Fisherman's Co-operative, excelling in customer service and organised. Efficient order processing. Thrives in fast-paced environments while supporting team success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Wallis Lake Fishermans Co-operative
09.2022 - Current
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Serve customers, fulfill their orders, cash handling, and EFTPOS.
- General cleaning of the shop front.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Real Estate Administration
LJ Hooker Real Estate
06.2025 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisting property management.
- Excellent communication skills, both verbal and written.
Education
Cert. III Individual Support (Ageing & Disability) - Healthcare
Atwea College
Tuncurry, NSW09-2026
High School Diploma -
Great Lakes College Tuncurry
Tuncurry, NSW02-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Computer proficiency
- Conflict resolution
- Professional telephone manner
Timeline
Real Estate Administration
LJ Hooker Real Estate
06.2025 - 07.2025
Customer Service Representative
Wallis Lake Fishermans Co-operative
09.2022 - Current
Cert. III Individual Support (Ageing & Disability) - Healthcare
Atwea College
High School Diploma -
Great Lakes College Tuncurry