Jessica Ellement
Safety
Success,WA
Summary
I am a motivated and hard working employee within customer service and training rolls. Very experienced with handling customers and following procedures. I am a very analytical and data-driven individual who has good critical thinking and problem solving skills while also being highly organized. I have experience training people and overlooking projects and tasks being undertaken and reporting back progress.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Safety Officer
Ellement Produce
Mandogalup , WA
10.2025 - Current
- Recognized, documented, and advised on removal of hazards.
- Responded to any emergencies as instructed and with utmost efficiency.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
Dog Trainer
Petbarn
Spearwood, WA
04.2022 - 11.2023
- Taught basic commands such as sit, stay, and come to dogs of all breeds and ages.
- Created individualized training plans for each dog based on their needs and abilities.
- Conducted group classes to teach proper socialization skills to puppies and adult dogs.
- Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
- Developed strategies for teaching advanced obedience skills including heeling off leash, recall from a distance, scent work, agility courses, and tricks.
- Evaluated the progress of each dog's training program by observing interactions with owners during lessons.
- Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
- Responded promptly to customer inquiries related to services provided or general questions about canine behavior.
Supervisor
Petbarn
Spearwood, WA
05.2021 - 11.2023
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained, mentored, coached and evaluated staff as necessary.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Responded to customer questions regarding products, prices and availability.
Receptionist Assistant
Ellement Produce
Mandogalup, WA
09.2020 - 02.2021
- Using accounting package Xero to create invoices for Coles and Woolworths in conjunction with CHEP, Viscount and Woolworths Supplier Portal.
- Answered incoming calls and routed to appropriate personnel.
- Maintained a neat, organized reception area.
- Managed office supplies inventory and reordered when necessary.
- Designing and implementing spreadsheets for Processing costs and reporting back results to owners.
- Creating forms for data collection and analysis to decide on produce productivity.
- Collection and distribution of goods.
Education
Foundations of Chemistry - Science
Murdoch University
Perth, WA06.2022
Cell Biology - Science
RMIT University
Brunswick, VIC06.2022
Skills
- Interpersonal Communication
- Process Improvement
- Staff Management
- Inventory Control
- Operations Management
- Processes and Procedures
- Complex Problem-Solving
- Training and Mentoring
- Group Training Sessions
- Store Management
- Private Training Sessions
- Behavior Modification
- Bookkeeping
- Data Entry
- Verbal and Written Communication
Certification
- Certificate IV WHS
- Certificate II Business
- Forklift License
- Bronze Certificate in swimming
- Drivers License
Accomplishments
- Basketball awards
- Highest score award in physical education and art studies in year 12
Affiliations
- Basketball
- Piano and guitar
- Formula 1
- Crocheting
- Reading
- Board games
Work Preference
Work Type
Part TimeImportant To Me
Work-life balanceFlexible work hours4-day work weekCareer advancementTimeline
Safety Officer
Ellement Produce
10.2025 - Current
Dog Trainer
Petbarn
04.2022 - 11.2023
Supervisor
Petbarn
05.2021 - 11.2023
Receptionist Assistant
Ellement Produce
09.2020 - 02.2021
Foundations of Chemistry - Science
Murdoch University
Cell Biology - Science
RMIT University