Jessica Farquhar
Gordonvale,QLD
Summary
Reliable professional with a strong background in training new staff on food preparation and safety protocols. Known for effective communication and conflict resolution skills, consistently ensuring customer satisfaction and maintaining high food safety standards.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonalds
Gordonvale, QLD
05.2025 - Current
- Trained new crew members on food preparation and customer service standards.
- Demonstrated proper use of kitchen equipment and safety protocols.
- Engaged with customers to ensure satisfaction and resolve any issues promptly.
- Facilitated team communication to streamline service during peak hours.
- Delivered constructive feedback to employees, enhancing performance and compliance with procedures.
- Maintained cleanliness and organization of workstations and dining areas to uphold health standards.
Crew Member
McDonalds
Gordonvale, QLD
04.2023 - 05.2025
- Provided exceptional customer service in a fast-paced environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Collaborated with team members to ensure efficient order fulfillment.
- Managed register and handled cash transactions with accuracy to ensure smooth customer checkouts.
- Organized workstations and stocked supplies to maintain operational flow during peak hours.
- Executed opening and closing tasks including workstation setup, surface cleaning, and supply restocking to prepare team for service.
- Operated kitchen equipment and maintained cleanliness standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
High School Student -
St Monica's College
Cairns, QLD11-2036
Skills
- Employee training
- Food safety standards
- Customer service
- Conflict resolution
- Reliability and punctuality
- Effective communication
- Workplace safety
Timeline
Crew Trainer
McDonalds
05.2025 - Current
Crew Member
McDonalds
04.2023 - 05.2025
High School Student -
St Monica's College