Beauty Therapist
Red Hill Spa
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, waxing, manicure and pedicure for optimal client results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
- Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.
- Trained new staff in product knowledge and customer service protocols.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
