Jessica Ferris
Melbourne,VIC
Summary
Driven and dynamic, adept at multitasking and maintaining high concentration under pressure. Excelled in customer service at KFC, enhancing customer satisfaction through quick, accurate service and effective problem-solving. Proven leadership and impartial decision-making as a Basketball Referee, embodying a strong work ethic and a teachable spirit. Skilled in conflict resolution and maintaining safety and fairness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mathematics Tutor
Alchemy Tuition
02.2025 - Current
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Adapted lesson plans according to individual needs, ensuring all students received appropriate levels of challenge and support.
- Employed creative problem-solving approaches during lessons that helped increase interest in mathematics among students.
Food Service Worker
KFC
08.2022 - 02.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
Basketball Referee
Melton Basketball Association
02.2019 - 08.2022
- Analyzed game situations, making quick and accurate judgment calls.
- Confidently handled emergency situations quickly and calmly while maintaining control over the situation at hand.
- Diffused conflict situations involving players, fans, or coaches.
- Maintained impartiality and fairness when making decisions on the court.
- Communicated effectively with coaches, players and spectators to maintain order during the game.
Education
Bachelor of Science - Chemical Engineering
The University Of Melbourne
Parkville, VIC11-2027
High School Diploma -
St Francis Catholic College
Melton West, VIC11-2024
Skills
- Quick learner
- Positive attitude and energy
- Multitasking
- Customer service
- High concentration
- Teachable spirit
- Strong work ethic
Accomplishments
- First Dan Black Belt in Taekwondo.
- Silver Award in Language Championship 2019 (top 5%).
- Year 7 subject dux 2019.
- Employee of the month 2021.
- Year 10 subject dux 2022.
- Leaders if the Pack Program 2022.
- Australian Mathematics competition Certificate of Credit 2023 (top 30%).
- Raising over $1000 for mental health
Certification
- 10297NAT Certificate II in Applied Language.
- Certificate in HTML 5 and CSS 3.
- Certificate in Python
Timeline
Mathematics Tutor
Alchemy Tuition
02.2025 - Current
Food Service Worker
KFC
08.2022 - 02.2025
Basketball Referee
Melton Basketball Association
02.2019 - 08.2022
Bachelor of Science - Chemical Engineering
The University Of Melbourne
High School Diploma -
St Francis Catholic College
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