Jessica Flynn
Lennox Head,NSW
Summary
Forward-thinking team leader dedicated to delivering exceptional experiences aligned with business objectives, while building highly engaged teams. Proficient in strategic planning, budget management and delivering commercial targets to positively impact company success. Committed to enhancing team engagement with training and development to boost performance and creating meaningful relationships with diverse range of stakeholders to increase brand advocacy.
Overview
8
8
years of professional experience
Work History
Group Operations Manager
Stone & Wood, Fermentum Craft Beer Co
03.2016 - Current
- National management of multiple brewery/hospitality venues, overseeing entire end-to end process for each site:
- Leading and coaching managers and multiple teams, while enhancing team engagement with training and development to boost performance.
- Commercially accountable for all venues; managing multiple budgets, timelines, profit and loss statements, delivering to plan and sharing monthly reporting and diagnosis.
- Working closely with Marketing Managers across various brands to bring brand values, stories and objectives to life across our sites and in guest experience to strengthen brand intimacy.
- Creating meaningful relationships with a diverse range of stakeholders to strengthen partnerships and increase brand advocacy.
- Creating business cases, collaborating with engineers and architects for new sites, development applications, and nominated a key liaison for joint ventures.
- Streamlining group operations by optimizing current processes, procedures and resource allocation.
- Sitting on multiple round tables, including sustainability and community, innovation, and safety.
Education
Bachelor of Public Relations -
Mount Saint Vincent University
Nova Scotia, Canada05.2013
Skills
- Department Oversight
- Business Growth Initiatives
- Finance and Accounting Oversight
- Strategic Planning
- Team Collaboration
- Staff Development
- Stakeholder Management
- Facilities Management
- Cost Control
- Forecasting
- KPI Tracking
- Effective leader
Timeline
Group Operations Manager
Stone & Wood, Fermentum Craft Beer Co
03.2016 - Current
Bachelor of Public Relations -
Mount Saint Vincent University
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