JESSICA FOWLER
Newcastle,Australia
Summary
HR background with over 5 years of experience supporting businesses and employees with both operational and strategic HR. Now looking to transition into a new career challenge beyond traditional HR — where I can apply my strengths in communication, organisation, and problem-solving in a impactful way to support positive business outcomes. I would love the opportunity to discuss this opportunity further.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Advisor (Consulting)
HumanKapital
06.2024 - Current
- Partner with small to medium-sized business owners in white-collar, blue-collar, and not-for-profit sectors (NDIS) to provide strategic and operational HR support.
- Lead and implement HRIS and payroll systems across NFP and for-profit organisations.
- Conduct workplace investigations and provide reports on findings and recommendations.
- Lead and assist in performance management processes, addressing issues such as misconduct, grievances, and disciplinary matters.
- Carry out HR audits for award compliance, payroll, and National Employment Standards (NES) legislation.
- Provide tailored HR advice to NDIS and other not-for-profit businesses, ensuring compliance with Fair Work legislation, sector-specific requirements, and best practice.
Human Resources Coordinator
BMT Tax Depreciation
01.2021 - 01.2024
- Support and guide stakeholders on everyday HR and people matters, including performance management, recruitment, employee development, workplace issues, and company policies and procedures.
- Manage end-to-end recruitment, from writing job ads and screening candidates to conducting interviews and preparing employment offers.
- Oversee onboarding and induction for all new employees, ensuring a smooth and consistent experience across the business.
- Handle employee relations and safety matters, including workers’ compensation claims, WHS, and return-to-work coordination.
- Work closely with business leaders on HR/IR issues such as restructures, role design, policy changes, and salary benchmarking to support organisational goals and positive outcomes.
- Lead HR initiatives, including performance reviews, compliance training (both in-person and online), employee engagement programs, and reward and recognition activities.
- Maintain key HR systems and monthly HR reporting.
Human Resources Coordinator
Aruma- Disability Services
01.2018 - 01.2021
- Supported HR operations across multiple states, processing employment applications, conducting reference checks, verifying visa entitlements, and preparing employment contracts.
- Managed and maintained online training systems, overseeing new staff enrolments, scheduling refresher courses, and preparing bi-monthly training reports for workplace managers and HR directors.
- Oversaw the full employee lifecycle, from onboarding to offboarding, ensuring accurate record-keeping and timely renewals of required clearances, certifications, and licences.
- Monitored visa conditions and restrictions, providing proactive communication and guidance to employees to ensure full compliance with Department of Home Affairs requirements.
Service Administration Officer
Coal LSL
01.2016 - 01.2018
- First point of contact for employees and employers in the black coal mining industry, handling all long service leave queries.
- Interpret legislation and corporate policies, communicating key points clearly while ensuring compliance with governance standards.
- Calculate and manage long service leave entitlements, providing clients with regular updates on accrued benefits.
- Perform administrative duties including data verification, email management, processing monthly levy advice, and handling incoming and outgoing mail.
Education
Postgraduate Certificate - Human Resource Management
University of Newcastle
01.2022
Diploma of Business - undefined
TAFE NSW
01.2019
Certificate II - Business Administration (Legal)
TAFE NSW
01.2012
Skills
- Strong communication – written, verbal, and interpersonal
- Relationship building
- Customer service and conflict resolution
- Problem-solving with a practical, people-first approach
- Strong organisational skills and efficient in working in high pressure environments with deadlines
- Adaptability – quick to learn new systems and environments
Certification
- Mental Health First Aid, Mental Health Australia, 2022
- Return to Work Accreditation, State Insurance Regulatory Authority (SIRA), 2021
Timeline
Human Resources Advisor (Consulting)
HumanKapital
06.2024 - Current
Human Resources Coordinator
BMT Tax Depreciation
01.2021 - 01.2024
Human Resources Coordinator
Aruma- Disability Services
01.2018 - 01.2021
Service Administration Officer
Coal LSL
01.2016 - 01.2018
Diploma of Business - undefined
TAFE NSW
Certificate II - Business Administration (Legal)
TAFE NSW
Postgraduate Certificate - Human Resource Management
University of Newcastle