Jessica Francis
Cornubia ,QLD
Summary
Retail Manager with proven expertise at Chemist Warehouse, excelling in cash management and customer service. Successfully implemented strategic task prioritization, enhancing workflow efficiency. Adept at inventory control and fostering team development, consistently achieving operational excellence and high customer satisfaction. Passionate about delivering exceptional service and optimizing store operations.
Overview
13
13
years of professional experience
Work History
Retail Manager
Chemist Warehouse
03.2022 - Current
- Allocated tasks efficiently.
- Cash handling
- Assessed exact weight specifications for inventory.
- Monitored activities to prevent inventory shrinkage and safeguard assets.
- Managed scheduling for staff.
- Integrated new staff members.
- Facilitated development sessions to enhance team skills.
- Implemented solutions to resolve issues.
- Adopted strategic task prioritization to improve workflow.
- Spot safety concerns and resolve quickly.
Pharmacy Assistant Volunteer
Chemist Warehouse
10.2013 - 03.2022
- Cash handling
- Excellent Customer service
- Validated incoming deliveries and processed invoices efficiently.
- Demonstrated extensive knowledge across diverse product categories.
- Cert III in s2/s3 medications
- Ensured timely distribution of correct medications and scripts.
- Prioritised tasks based on urgency and pharmacist directives.
Beauty Therapist
Stephanie’s Vintage Spa
08.2012 - 03.2013
- Conducted thorough cleaning routines to maintain high hygiene standards.
- Prepared tea while ensuring a tidy environment.
- Executed professional-grade massages designed for optimal relaxation.
- Coordinated holiday packages and giveaways.
- Specialized in nail care services.
- Enhanced understanding of product specifications.
Education
Diploma - Beauty Therapy
TAFE Queensland
QLD09.2012
Grade 12 Certificate -
High School
Alexandra Hills, QLD2011
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Visual merchandising
- Merchandising operations
- Marketing strategy
- Merchandise planning
- Operations management
- Loss prevention
- Process and procedure development
- Promotions coordination
References
Amanda Ralph - Chemist warehouse Cornubia
0409 486 042
Christina Prak - Chemist warehouse Hyperdome
0434 573 753
Timeline
Retail Manager
Chemist Warehouse
03.2022 - Current
Pharmacy Assistant Volunteer
Chemist Warehouse
10.2013 - 03.2022
Beauty Therapist
Stephanie’s Vintage Spa
08.2012 - 03.2013
Diploma - Beauty Therapy
TAFE Queensland
Grade 12 Certificate -
High School
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