Jessica Galea
Geelong,Vic
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Manager
Pulse Fitness 247 Pty Ltd
07.2023 - Current
- Launched quality assurance practices for each phase of development
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Onboarded new employees with training and new hire documentation.
- Improved marketing to attract new customers and promote business.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Founder & Director - Sole Trader
Dare 2 Evolve Coaching
03.2019 - Current
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Managed financial, operational and human resources to optimize business performance.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
- Prepared annual budgets with controls to prevent overages.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw divisional marketing, advertising and new product development.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Created succession plans to provide continuity of operations during leadership transitions.
- Devised and presented business plans and forecasts to board of directors.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
- Assisted clients with personal fitness goals through realistic objectives.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Developed specialized programs for athletes of all levels to reach competition goals.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Strengthened relationships with local businesses through joint promotions and community involvement initiatives.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Assisted in the development of gym-wide events, increasing overall membership engagement.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
Room Leader - Supervisor
Geelong World Of Learning
01.2022 - 07.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on [Product or Service] and assigned duties.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Supported and developed relationships with families for ongoing support around their child
- Improved literacy skills among students by incorporating engaging reading materials and targeted writing exercises.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Assessed student progress and provided feedback on educational development.
- Incorporated music, art and literature into curriculum.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Supported students in developing self-esteem and self-confidence.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Continually sought professional development opportunities to stay current in educational research and best practices, applying this knowledge to enhance teaching effectiveness.
- Developed and implemented behavior management plans.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Generated reports detailing findings and recommendations.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Certificate IV Health & Fitness - Fitness
VFA
Geelong, VIC07.2019
Diploma of Early Childhood Education & Care - Childcare
Diversitat
Geelong, VIC12.2015
Certificate III Education Support - Early Childhood Education
Diversitat
Geelong, VIC12.2014
High School Diploma -
Western Heights College
Geelong10.2014
Certificate II Community Services - Childcare
Diversitat
Geelong, VIC06.2014
Skills
- Technical Proficiency
- Good Judgment
- Performance reviewing
- Marketing
- Business Administration
- Scheduling and Coordinating
- Emergency Response
- Lead Generation
- Schedule Preparation
- Time Management
- Process Improvement
- Administration and Reporting
- Customer Relationship Management (CRM)
- Sales Techniques
- Hiring and Training
- Employee Development
- Teamwork and Collaboration
- Customer Service
- Team Development
- Work Planning and Prioritization
- Computer Skills
- Project Planning
- Team Leadership
- Sales management
- Idea Development and Brainstorming
- Schedule Management
Timeline
Manager
Pulse Fitness 247 Pty Ltd
07.2023 - Current
Room Leader - Supervisor
Geelong World Of Learning
01.2022 - 07.2023
Founder & Director - Sole Trader
Dare 2 Evolve Coaching
03.2019 - Current
Certificate IV Health & Fitness - Fitness
VFA
Diploma of Early Childhood Education & Care - Childcare
Diversitat
Certificate III Education Support - Early Childhood Education
Diversitat
High School Diploma -
Western Heights College
Certificate II Community Services - Childcare
Diversitat
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