Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Geertsema

Thursday Island

Summary

I am an honest, driven, highly experienced Nurse and leader who is passionate about making positive changes to improve the lives of those around me. My specialties include Nursing recruitment, staff management and strategic planning. I also have a high level of clinical knowledge, having been an Emergency Nurse for 15yrs prior to stepping into management positions. I have strong organisational skills and strive to achieve great things in every role I step into.

Overview

19
19
years of professional experience

Work History

Nursing Workforce Manager

Qld Health
05.2023 - Current
  • Co-ordination and booking of Relief Pool and Agency staff into TCHHS placements.
  • Liaising with agencies on the Preferred Supplier Panel to negotiate charge rates and conditions of contracts. Review of potential applicants CV, references and Mandatory Training compliance.
  • Conduct interviews for potential Relief Pool applicants and assess their suitability for placements.
  • Consult with procurement to strategise cost-effective solutions for the TCHHS external labour workforce.
  • Manage a large pool of QH relief staff, their HR and Mandatory training requirements.
  • Review and endorsement of agency contracts.
  • Strategic future planning to ensure a cost-effective, highly skilled workforce for the TCHHS.
  • Prepared and updated policies, procedures and flowcharts, resulting in increased clarity and understanding for our staff and Line Managers.

Acting Nursing Director Operational Services

Qld Health
09.2023 - 01.2024
  • Managed the Resource Management and Productivity, Recruitment, RANIP and Nursing Workforce teams. This included Nurse Managers and Administration Officers.
  • Completed monthly Cost Centre Manager reporting to ensure budgets are being maintained, while ensuring optimal use of resources.
  • Enhanced team collaboration through regular communication, goal setting, and performance development plans.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with our Executive Director of Nursing and Midwifery Services to guide operational strategy.

Acting Director of Nursing

Thursday Island Hospital
03.2023 - 04.2023
  • Collaborated with the Nurse Unit Managers and Clinical Nurse/Midwifery Consultants to ensure a high quality of care for patients.
  • Monitored the performance of each departments monthly MARS audits and had oversight in quality improvement projects.
  • Participated in the many re-development plans/meetings/walk-around's for the Thursday Island Hospital project.
  • Panel chair for multiple recruitment campaigns.
  • Participated in many group projects to foster a culture of continuous quality improvement.

Acting Nurse Unit Manager

Thursday Island Hospital
09.2022 - 03.2023
  • Focused largely on the recruitment of twelve permanent staff, decreasing the need for agency staff usage. This resulted in the average spend of agency staff decreasing from $220k to $63k per month (decrease of 71%), which in turn resulted in increased productivity and workplace culture improvements.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Investigated and independently resolved complaints from staff and patients by leveraging clinical judgment and unit management expertise.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .

Tuberculosis Unit - Clinical Nurse

Qld Health
08.2022 - 09.2022
  • Documented patient progress and care interventions in medical records.
  • Created educational materials for staff and patients.
  • Educated patients and families to increase the understanding of their condition and the best ways to manage.
  • Facilitated and attended multi-disciplinary team meetings to discuss patient care.
  • Conducted contact tracing and Mantoux testing on Yam Island.
  • Managed the health worker TB screening portfolio.

Public Health - Clinical Nurse Consultant

Qld Health
01.2022 - 07.2022
  • Collaborated with doctors and multi-disciplinary teams to devise and manage individualised plans of care.
  • Collated data from NoCS and interviewed clients to complete case reports.
  • Provided Public Health education to staff and members of the public.
  • Conducted the yearly vaccine fridge audits and developed action plans to implement improvements for each facility.

Acting Clinical Nurse Consultant

Thursday Island Hospital
01.2022 - 04.2022


  • Interacted effectively with Nurse Unit Manager to promptly correct problems and improve services.
  • Provided leadership through the application of advanced clinical knowledge and skills in general and emergency care delivery.
  • Worked collaboratively with the NUM in recruitment and Human Resources.
  • Provided support to staff in research, learning and development.
  • Responsible for ensuring all audits are completed every month, collating the data and creating action plans to present at the monthly Quality meeting.

Clinical Nurse - General Ward and Emergency

Thursday Island Hospital
09.2019 - 12.2021
  • Management of staff, their daily allocations and overall running of the General Ward, Maternity Ward and Emergency Department.
  • Communicated effectively with the Multi-disciplinary team to ensure the best outcomes for our patients.
  • Conducted audits through the MARS system and managed the Quality Improvement activities for the Standard 3 portfolio.
  • Hand Hygiene auditor.

Clinical Nurse - Emergency Department

Redland Hospital
01.2015 - 04.2019
  • Identified clinical risks and took appropriate preventative actions.
  • Organised patient transfers, liaising with other hospitals and the QAS to transport patients for more specialised treatment.
  • Responded to patient emergencies to provide prompt and correct intervention - lead resus nurse of all Cat 1 patients.
  • Monitored clinical staff performance and managed Performance Development Plans.
  • Served as a clinical resource to staff, patients and families.

Registered Nurse - Emergency Department

Redland Hospital
01.2005 - 01.2015
  • Capable and confident working in areas such as resus, triage and paediatrics.
  • Collaborated with consultants to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Continuous ongoing self and professional development.

Owner - Managing Director

Nurse Response
01.2006 - 12.2014
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Liaised with clients and booked staff into shifts using a specialised computer system (Venus).
  • Created role descriptions for vacant positions, screened resumes and conducted interviews for potential applicants. Completed the full on-boarding process for all successful applicants.
  • Provided on-site orientation to all facilities for all new staff members.
  • Successfully obtained the QLD Health SOA, as well as private tenders for residential facilities and community based organisations.
  • Developed a Quality Assurance manual for the policies and procedures conducted within the business.
  • Checking of timesheets, processing payroll, customer invoicing, BAS, PAYG and Superannuation.

Education

Immunisation Course -

Benchmarque
2023

ISO 9001:2008 Quality Assurance Training
Cleveland, QLD
2011

How To Successfully Gain A Government Tender -

QLD Health
Brisbane, QLD
2011

Women in Business Leadership Course -

Redland Chamber of Commerce
Cleveland, QLD
2007

Bachelor of Nursing -

QUT
Kelvin Grove, QLD
2004

Skills

  • 15yrs experience in Emergency Nursing
  • Workforce/HR Management
  • Nursing Recruitment
  • Leadership and Guidance
  • Accreditation Co-ordination
  • Strategic Planning
  • Staff Management
  • Contract Negotiation
  • Payroll Management
  • Compliance

Additional Information

Jane Davies

Director of Nursing - Thursday Island Hospital

Jane.Davies@health.qld.gov.au


Bernard Feenan

Director of Outer Islands and Primary Healthcare Centres - Thursday Island Hospital

Bernard.Feenan@health.qld.gov.au

Timeline

Acting Nursing Director Operational Services

Qld Health
09.2023 - 01.2024

Nursing Workforce Manager

Qld Health
05.2023 - Current

Acting Director of Nursing

Thursday Island Hospital
03.2023 - 04.2023

Acting Nurse Unit Manager

Thursday Island Hospital
09.2022 - 03.2023

Tuberculosis Unit - Clinical Nurse

Qld Health
08.2022 - 09.2022

Public Health - Clinical Nurse Consultant

Qld Health
01.2022 - 07.2022

Acting Clinical Nurse Consultant

Thursday Island Hospital
01.2022 - 04.2022

Clinical Nurse - General Ward and Emergency

Thursday Island Hospital
09.2019 - 12.2021

Clinical Nurse - Emergency Department

Redland Hospital
01.2015 - 04.2019

Owner - Managing Director

Nurse Response
01.2006 - 12.2014

Registered Nurse - Emergency Department

Redland Hospital
01.2005 - 01.2015

Immunisation Course -

Benchmarque

ISO 9001:2008 Quality Assurance Training

How To Successfully Gain A Government Tender -

QLD Health

Women in Business Leadership Course -

Redland Chamber of Commerce

Bachelor of Nursing -

QUT

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Jessica Geertsema