Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jessica Glover

Jessica Glover

Kallangur,QLD

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist . Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Overview

29
29
years of professional experience

Work History

Grants Officer

Community Recovery
01.2023 - Current

Governement based role processing grants for natural disaster events, I was chosen for the finance team working with errors and reversals then moved on to Internal Controls. From there I was chosen to process the Structural Assistance Grants and claims. As I picked up the system very quickly, I'd be moved around helping other employees with any questions.

  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.

Manager & Quoter

Jim's Mowing Griffin
01.2021 - Current
  • Manage all clients and scheduling
  • Quoting for all jobs and first point of contact for clients
  • Account management Payroll
  • NDIS & DVA management
  • Purchasing of all equipment needed and keeping parts in stock
  • IT – repairing and fixing issues in the background for automated system.

Business & Marketing Consultant

Freelancing
05.2018 - 05.2020
  • Consulting clients on best business and marketing strategies
  • Auditing business such as website and advertisements
  • Create business and marketing plans to best suit each business
  • Analysis of customers and ads
  • Create audiences to best suit potential customers.

Manager

Elektra Bub and Tots
10.2016 - 03.2020
  • Managed all sales, customers and contractors
  • Packing & shipping orders
  • Marketing and advertisement
  • Website creation and updates
  • Accounting
  • Evaluating employee performance and overseeing key projects.

SENIOR PAYROLL MANAGER

MCJV
01.2012 - 10.2016
  • End to end payroll for gas pipeline project working solely
  • Payroll & Timesheets on Chris21 & Workbench
  • Timesheets would be sent from site on an Excel spreadsheet to be entered in with appropriate formulas, awards, overtime and allowances
  • I invented a macro code to turn this information into a CSV format
  • Once imported into Workbench, reporting would be done to assure the totals match
  • All information would then be imported into Chris21 which would handle backpays, overtime, RDO's accrued leaves, terminations, etc
  • Create reports to ensure correct wages were paid and ABA files
  • Superannuation on Workbench and Sun
  • Create Excel spreadsheets to separate Superannuations for each employee by company.

Office Manager

Automation IT
04.1995 - 12.2011
  • Managing all office duties
  • Bookkeeping & Month end reporting
  • Payroll, invoicing, bookings for engineers to mines
  • Chris21, Xero, Quickbooks, Micropay.

Accounts and Office Manager

AIT
08.2010 - 10.2011
  • Management of all accounts and office duties
  • Constant use of Microsoft Office, especially Excel and MYOB
  • Administration and Reporting
  • Scheduling and Coordinating
  • Cost Control.

General Manager

02.2008 - 06.2010
  • Accounts and Office Management at Shredfast, Management of employees, deliveries, accounts and all areas of running a business
  • Revenue Forecasting
  • Complex Problem Solving
  • Problem Resolution
  • Teamwork and Collaboration
  • Brand Management.

Education

Certificate III - Information & Technology

TAFE QLD
QLD, QLD
12.2023

Certificate IV - Business Management

TAFE NSW
Hornsby, NSW
11.2001

Skills

  • Information Technology
  • Administration
  • Purchasing
  • Quotation
  • Marketing
  • Consulting Services
  • Problem Solving
  • Communication Skills
  • Time Management
  • Analytical Thinking
  • Team Leadership
  • Recruitment
  • Multi Tasker Management Skills
  • Accounts and Banking MYOB
  • Excellent customer service
  • Honest & Trustworthy
  • Friendly and professional
  • Banking Reconciliation
  • BAS and End of Month Reporting
  • Payroll
  • Computer Skills
  • Business Development
  • Human Resources Management
  • Project Planning
  • Work Planning and Prioritization
  • Business Analysis and Reporting

Timeline

Grants Officer

Community Recovery
01.2023 - Current

Manager & Quoter

Jim's Mowing Griffin
01.2021 - Current

Business & Marketing Consultant

Freelancing
05.2018 - 05.2020

Manager

Elektra Bub and Tots
10.2016 - 03.2020

SENIOR PAYROLL MANAGER

MCJV
01.2012 - 10.2016

Accounts and Office Manager

AIT
08.2010 - 10.2011

General Manager

02.2008 - 06.2010

Office Manager

Automation IT
04.1995 - 12.2011

Certificate III - Information & Technology

TAFE QLD

Certificate IV - Business Management

TAFE NSW
Jessica Glover