Jessica Graham
Brisbane,QLD
Summary
Skilled in daily living assistance and problem-solving, I significantly enhanced client quality of life at Progressive Care Disability. Leveraging housekeeping skills and disability awareness, I fostered independence and personal growth in clients, achieving a notable improvement in their living conditions and emotional well-being.
Overview
10
10
years of professional experience
Work History
Disability Support Worker
Progressive Care Disability
Brisbane, QLD
10.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Disability Support Worker
Gwendolyn Support Services
Gold Coast, QLD
07.2024 - 11.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Assisted with administering medications.
Disability Support Worker
Pita Tago
Gold Coast, QLD
02.2022 - 08.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Kept accurate records for client files and handled related paperwork.
Cleaning Crew Member
Sunshine Beach Resort
Burleigh Heads, QLD
02.2022 - 11.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced guest satisfaction by maintaining hotel rooms and common areas in pristine condition.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Trained new housekeeping team members on best practices in cleaning techniques, contributing to a consistent level of service quality across all rooms.
- Contributed to a pleasant guest experience by maintaining clean and well-stocked restroom facilities throughout the property.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Storekeeper
Maries Pizza
Tugun, QLD
11.2015 - 06.2017
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Ordered goods from various vendors to maintain store merchandise levels.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
Retail Assistant
City Beach
Broadbeach, QLD
01.2015 - 11.2015
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
Palm Beach Currumbin High School
Palm Beach, QLD10-2015
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Independent living support
- Documentation skills
- Disability awareness
- Risk assessments
- Elderly care
- Feeding assistance
- Personal growth support
- Housekeeping skills
Timeline
Disability Support Worker
Progressive Care Disability
10.2024 - Current
Disability Support Worker
Gwendolyn Support Services
07.2024 - 11.2024
Disability Support Worker
Pita Tago
02.2022 - 08.2024
Cleaning Crew Member
Sunshine Beach Resort
02.2022 - 11.2023
Storekeeper
Maries Pizza
11.2015 - 06.2017
Retail Assistant
City Beach
01.2015 - 11.2015
High School Diploma -
Palm Beach Currumbin High School