Jessica Grame
Brisbane,QLD
Summary
Achieved significant sales growth at Clubhouse Golf by leveraging sales and marketing proficiency and exceptional customer service skills. Expert in developing merchandising strategies and fostering strong supplier relationships, resulting in enhanced membership engagement and retention. Demonstrated leadership and sales acumen, notably in training roles at McDonald's, underpinning a track record of surpassing sales targets and elevating customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pro Shop Sales
Clubhouse Golf
01.2024 - 04.2024
- Boosted pro shop sales by implementing effective merchandising strategies and offering expert product recommendations.
- Boosted pro shop sales with strategic inventory management and strong supplier relationships.
- Increased Pro Shop sales through effective merchandising strategies and engaging product demonstrations.
- Boosted pro shop sales through strategic visual merchandising that highlighted new products and seasonal items effectively.
- Provided members with optimum sales and service experience to enhance member affinity to company.
- Developed strong product knowledge to effectively answer customer inquiries and address concerns, resulting in higher sales figures.
Membership Sales
Clubhouse Golf
01.2024 - 04.2024
- Contributed to increased membership sales through personalized follow-up with prospective clients after initial contact or facility tour.
- Promoted company programs and offerings, resulting in increased membership sales and customer retention rates.
- Boosted golf course membership sales through effective marketing strategies and exceptional customer service.
- Increased membership sales by developing targeted marketing strategies and promotional materials.
Golf Pro Shop Assistant
Palmerston Golf Course
11.2021 - 09.2022
- Developed strong relationships with vendors to secure favorable pricing on merchandise orders while maintaining quality standards.
- Supported the Golf Pro with lesson scheduling and coordination, increasing student enrollment and retention rates.
- Coordinated golf tournament operations, resulting in successful events and positive participant feedback.
- Processed sales transactions efficiently, maintaining accurate records of all financial activities within the pro shop.
- Enhanced customer satisfaction by providing exceptional service and product knowledge to golf shop patrons.
Crew Trainer
Mcdonalds
04.2019 - 06.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Mackillop Catholic College
Darwin, NT11.2021
Skills
- Sales and marketing proficiency
- Sales and promotion acumen
- Sales proficiency
- Sales and Promotions Understanding
Certification
first aid certificate, Australia wide first aid.
Beginner reformer pilates qualification, move pilates academy.
Timeline
Pro Shop Sales
Clubhouse Golf
01.2024 - 04.2024
Membership Sales
Clubhouse Golf
01.2024 - 04.2024
Golf Pro Shop Assistant
Palmerston Golf Course
11.2021 - 09.2022
Crew Trainer
Mcdonalds
04.2019 - 06.2021
first aid certificate, Australia wide first aid.
Beginner reformer pilates qualification, move pilates academy.
High School Diploma -
Mackillop Catholic College
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