Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Timeline
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Jessica Grantham

Kingsholme,QLD

Summary

With over 7 years experience in customer facing roles identifying challenges and providing support for customers. Skilled in developing customer relations with new and existing to improve market sales. Strong computer knowledge for easy everyday working.

Currently living in Australia on a 417 Working Holiday Visa.



Overview

8
8
years of professional experience

Work History

Bar Waiter

Brunning & Price
02.2023 - 09.2023
  • Communicated with guests to record orders and assess needs.
  • Maintained an upbeat professional manner even during high-pressure situations and customer complaints.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Worked well in a large team to ensure smooth running of the shift.

Technical Sales Coordinator

Stuart Turner/Mikrofill Systems
03.2019 - 09.2023
  • As part of the Sales team I promoted the wide range of company products and services by developing a strong customer base via email, phone and by attending trade shows.
  • Provided technical knowledge and recommendations to improve systems and processes for the end user, enabling cost savings and increase productivity.
  • Worked as a close team with other departments to provide smooth execution of sales initiatives.
  • Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.

Sales and Membership Coordinator

The National Trust
01.2017 - 12.2018
  • Increased new member sign-ups with face to face sales when entering the property.
  • Working closely as a team to reach set group and personal sales targets.
  • Acted as a approachable team leader for the volunteers, delegating tasks and providing feedback.

Office Cleaner

Grantham Coates Surveys
03.2016 - 01.2017
  • Completed standard cleaning duties such as dusting desks & office equipment, cleaning floors, emptying bins and washing up.
  • Improved communication skills through regular conversations with others in the office.
  • Skilled at working independently to get the job done to a strong standard.

Education

High School Diploma -

Bournville College
Birmingham, United Kingdom
06.2018

High School Diploma -

RSA Academy Arrow Vale
Redditch, United Kingdom
06.2016

Skills

  • Customer Service
  • Reliable and Responsible
  • Teamwork and Collaboration
  • Organization and Time Management

Hobbies & Interests

My main interest currently is travelling, I have just completed a 6 month solo trip around Asia & the East Coast of Australia. This trip really pushed me out of comfort zone and I have learned to enjoy my own time while seeing the world. Outside of travelling I also enjoy going to the gym or attending pilates/dance class as an escape from the world for an hour.

Timeline

Bar Waiter

Brunning & Price
02.2023 - 09.2023

Technical Sales Coordinator

Stuart Turner/Mikrofill Systems
03.2019 - 09.2023

Sales and Membership Coordinator

The National Trust
01.2017 - 12.2018

Office Cleaner

Grantham Coates Surveys
03.2016 - 01.2017

High School Diploma -

Bournville College

High School Diploma -

RSA Academy Arrow Vale

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Jessica Grantham