Jessica Greenbank
Carngham,VIC
Summary
Accomplished Senior Hairstylist with a proven track record at Ivy Hairdressing and as a formation hairstylist. Successfully enhanced salon revenue through expert client relationship building and in-depth product knowledge. Demonstrated skills in salon management and employee training. Excels in delivering customized hair solutions, resulting in high client retention rates. Possesses a strong work ethic and effective problem-solving skills. Driven to motivate the team and improve overall salon performance.
Overview
23
23
years of professional experience
Work History
Self employed senior stylist
Formation Hairstylist
10.2020 - Current
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance
- Increased salon revenue by upselling various hair care products and services to clients during appointments
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences
- Developed strong relationships with clients through effective communication and understanding of their specific requirements
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards
- Conducted staff training sessions on new products and tools to enhance team knowledge and skillset
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance
- Maintained regular client list and successfully handled walk-in customers
Senior stylist
Ivy Hairdressing
04.2009 - 12.2019
- Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon
- Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings
- Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs
- Maintained a clean work area adhering to strict hygiene standards while upholding the salon's reputation for professionalism
- Increased client retention by consistently delivering high-quality results tailored to individual preferences
- Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance
- Played key role in stylist team recruitment, hiring and training activities to improve overall team effectiveness
- Performed advanced color techniques for stunning transformations that boosted clients' confidence and generated referrals
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Stayed updated on current hair trends and techniques to make customers look fashionable
Salon Manager and senior Stylist
Absolute Indulgence
08.2007 - 04.2009
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
Education
TAE40116 Certificate IV - Training and Assessment
Federation University Of Ballarat
Ballarat07.2023
Certificate III - Hairdressing
SMB Campus
Ballarat, VIC07.2005
Completion of year 11 -
Ballarat High School
Ballarat12.2002
Skills
- Fashion trend awareness
- Team leadership
- Adaptable to change
- Professionalism and etiquette
- Continuing education commitment
- Client retention strategies
- Strong leader
- Staff management
- Strong work ethic
Timeline
Self employed senior stylist
Formation Hairstylist
10.2020 - Current
Senior stylist
Ivy Hairdressing
04.2009 - 12.2019
Salon Manager and senior Stylist
Absolute Indulgence
08.2007 - 04.2009
TAE40116 Certificate IV - Training and Assessment
Federation University Of Ballarat
Certificate III - Hairdressing
SMB Campus
Completion of year 11 -
Ballarat High School
Similar Profiles
Vanessa MunozVanessa Munoz
ULTA at HairstylistULTA at Hairstylist
Iman KnightIman Knight
Hairstylist at Self-Employed HairstylistHairstylist at Self-Employed Hairstylist
Rossana VendraminiRossana Vendramini
Hairstylist / Hair Design Artiist at Freelance Hairstylist/ Hair Design ArtistHairstylist / Hair Design Artiist at Freelance Hairstylist/ Hair Design Artist