Summary
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Hi, I’m

Jessica Guard

childcare and youth work
Mirrabooka,WA
Jessica Guard

Summary

I’m a trustworthy, honest, reliable, hardworking person that is keen to learn new skills and expand my skills set. My previous work environment enabled me to work effectively as a team and under high pressure while prioritizing tasks and workloads thereby helping me possess a highly developed customer service skills. I also have excellent communication skills both written and verbal thus giving me the ability to interact with people from a diverse range of social, economic, cultural and ethnic backgrounds. I have a flexible approach to work and adapt quickly to new challenges and changes in the work environment.

Work History

MacDonalds Duncraig
Perth, WA

Team Member
10.2018 - 11.2020

Job overview

  • Worked in customer service, operating at the front counter and the drive through window.
  • The ability to multi-task, receiving and tracking orders progress for multiple vehicles in drive through, whilst ensuring quality customer service.
  • The ability to remain focused on tasks in a busy and loud environment
  • Worked effectively with a diverse team.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.

Cheeky chinos
Perth, Wa

Cafe Worker
01.2021 - 11.2021

Job overview

  • Strengthened communication skills through regular interactions with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

John Eyre
Caiguna , Wa

John Eyre Motel,Caiguna
02.2022 - 07.2022

Job overview

  • Worked in the Service station,bar and motel rooms
  • My work included cooking , cleaning , taking customer service orders and housekeeping.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained strong leadership skills by managing projects from start to finish.

Toorak Motel
Perth, Wa

Receptionist
01.2023 - 07.2023

Job overview

  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.

Grilld burger restaurant
Perth, Wa

Team Member
07.2023 - 09.2023

Job overview

  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Alta-1 (Alternative Senior School) Joondalup Campus

Carine Senior High School
Carine, WA

Skills

Problem solving

Communication

Leadership

Creativity

Empathy

Strong interpersonal skills

Provide first aid in an education and care setting

Patience

  • Money Handling
  • Hospitality and Accommodation
  • Clear Communication
  • Peer Relationships
  • Safe Work Practices
  • Continuous Development
  • Cooperative Relationships
  • Willingness to Learn
  • Emergency Situations
  • Mentoring
  • Effective Listening
  • Privacy and Confidentiality
  • Problem-Solving Skills
  • Crisis Situations
  • Youth Engagement
  • Compassionate Care
  • Coaching and Mentoring
  • Peer Interaction
  • Peer Support
  • Supporting Daily Living Needs
  • Creative Thinking
  • Observational Skills
  • Emotional Support
  • Best Practices and Standards
  • Mental Health Support
  • Childcare Requirements
  • Emergency Care
  • Sandwich Preparation
  • Table Setting Knowledge
  • Safe Food Handling Practices
  • POS System Operations
  • Cash Register Operation
  • Coffee Machinery
  • Food Preparation and Safety
  • Resolving Complaints
  • Team Leadership
  • Exceptional Customer Service
  • Counter Restocking
  • Front Counter Maintenance
  • Station Preparation
  • Ability to Adapt
  • Beverage Preparation
  • Performance Improvement
  • Hospitality Service Expertise
  • Team Player
  • Opening and Closing Coordination
  • Daily Cash Management
  • Available Weekends
  • Dietary Restrictions
  • Adaptable and Flexible
  • Guest Satisfaction
  • Guest Inquiries
  • Bed Making
  • Room Sanitization
  • Health and Safety Compliance
  • Resident Support
  • Guest Service and Support
  • COVID-19 Safety Procedures
  • Housekeeping
  • Active Listening
  • First Aid/CPR
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Self-Motivated
  • Teamwork and Collaboration
  • Excellent Communication
  • Interpersonal Communication
  • Teambuilding
  • Decision-Making
  • Mental Health Care
  • Encouragement and Motivation

References

Mrs Derbra Kerbey, 0436917776

Hobbies and Interests

Mental health, psychology, youth work/ drug and alcohol, childcare, mentoring, counseling

Timeline

Team Member

Grilld burger restaurant
07.2023 - 09.2023

Receptionist

Toorak Motel
01.2023 - 07.2023

John Eyre Motel,Caiguna

John Eyre
02.2022 - 07.2022

Cafe Worker

Cheeky chinos
01.2021 - 11.2021

Team Member

MacDonalds Duncraig
10.2018 - 11.2020

Alta-1 (Alternative Senior School) Joondalup Campus

Carine Senior High School

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Jessica Guardchildcare and youth work