Jessica Guida

• Providing the oversight and management of the Medicare requirements of Concord Hospital's 20 specialist outpatient clinic services
• Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
• Organised meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
• Assessed employee performance evaluations and recommended changes or improvements as needed.

I completed work placements with key members of the SLHD Executive including the General Manager of Canterbury and Concord Repatriation hospitals and the Executive Director of Operations and the Chief Operating Officer for Australian Commission of Safety and Quality in Health Care

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to strategic goals.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Planned and completed group projects, working smoothly with others.

• Provided nutrition education and counseling to consumer's living with severe mental illness.
• Developed individualised meal plans based on patient goals, medical history and dietary restrictions.
• Coordinated cooking classes or demonstrations focusing on healthy eating habits.
• Collaborated with other healthcare professionals to coordinate patient care.
• Designed educational materials for use in group classes or individual sessions.

• Children's educator for out of school hours care
• Created a safe, comfortable learning environment for students by establishing positive relationships with them.
• Built and strengthened positive relationships with students, parents and staff.
• Planned and implemented activities using various teaching strategies to meet diverse student needs.

• Supervised daily operations of the bar including opening and closing procedures.
• Assisted with ordering supplies and restocking items as needed.
• Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
• Resolved customer complaints in a timely and professional manner.

• Taught a full schedule of classes for groups of different ability levels and end goals.
• Developed and implemented beginner Taekwondo classes for children aged 5-7 years old both children(3-14y/o) and adults
• Promoted a safe learning environment by enforcing rules of conduct during class.
• Planned activities designed to develop self-confidence, discipline, teamwork skills and leadership abilities.
• Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.