Jessica Hall
Brookdale,WA
Overview
10
10
years of professional experience
Work History
Kitchen Crew
Mcdonalds
01.2011
- Portioning food
- Wrapping food
- Store food in designated containers
- Cleaning storage areas to prevent spoilage
- Cooking foods according to menus, special dietary or nutritional restrictions or numbers of portions to be served
- Restock ingredients as needed.
Customer Service
Chicken Treat
01.2013 - 06.2013
- Managing Uber and Menulog orders
- Taking orders from customers
- Taking meals to tables
- Cleaning and Sanitizing
- Processing Customer Payments.
Supervisor
Chicken Treat
11.2020 - 04.2022
- Assisted upper management with daily operations to meet standards of service and quality
- Resolved customer complaints and reported issues to senior management
- Completed opening and closing duties to facilitate business operations
- Collaborated with team members to improve performance and implement training updates
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
- Delegated tasks to employees and monitored activities and task completion
- Supervised, motivated and led employees to maintain productivity and customer service levels
- Upheld company standards and compliance requirements for operations and cleanliness
- Stock ordering
- Assisting in stock take.
Multi- Skilled
Chicken Treat
04.2022 - 11.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Redeemed coupons to discount purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
Skills
- Customer-oriented
- Safety awareness
- Cash handling ability
- POS System Operation
- Price Identification
- Payment Processing
- Training and mentoring
- Cash Management
- Drawer balancing
- Food safety measures
- Creative Thinking
- Food Handler Certification
- Positive Attitude
- Decision-Making
Timeline
Multi- Skilled
Chicken Treat
04.2022 - 11.2022
Supervisor
Chicken Treat
11.2020 - 04.2022
Customer Service
Chicken Treat
01.2013 - 06.2013
Kitchen Crew
Mcdonalds
01.2011
Similar Profiles
March MiMarch Mi
Customer Service Cashier at McdonaldsCustomer Service Cashier at Mcdonalds
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
HANNAH FISCHERHANNAH FISCHER
Manager in Training at McDonaldsManager in Training at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
LISA-JAYNE FARLEYLISA-JAYNE FARLEY
Receptionist at Armadale PhysiotherapyReceptionist at Armadale Physiotherapy