Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Heinrich

Happy Valley,SA

Summary

Attentive nature with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship, as well as an extensive amount of organisation skills in which have been explored and gained throughout years of working in a range of environments. Known for maintaining speed and accuracy in high-traffic times. Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences within a team in the work place. Exceeding in a work environment to therefore exceed with peers.

Overview

1
1
year of professional experience

Work History

Support Worker

KompleteCare Community And Home Care
Adelaide
01.2024 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Waitress and Bartender

Middleton Tavern
Middleton, SA
05.2023 - 02.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Retail Sales Associate Cashier

Priceline Pharmacy
Goolwa, SA
12.2022 - 01.2023
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.

Education

High School Diploma -

Victor Harbor High School
Victor Harbor, SA
11.2023

High School Diploma -

Encounter Lutheran College
Encounter Bay, SA
07.2022

Skills

  • Order Accuracy
  • Customer Service
  • Dining Area Maintenance
  • Menu Recommendations
  • Payment Processing
  • Upselling
  • Front-Of-House Display Creation
  • Performance Improvement
  • Special event coordination
  • Positive attitude

Timeline

Support Worker

KompleteCare Community And Home Care
01.2024 - Current

Waitress and Bartender

Middleton Tavern
05.2023 - 02.2024

Retail Sales Associate Cashier

Priceline Pharmacy
12.2022 - 01.2023

High School Diploma -

Victor Harbor High School

High School Diploma -

Encounter Lutheran College
Jessica Heinrich