Jessica Higham
Bellbird,NSW
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Nurse
Northen Coalfields Community Care Assosciation
10.2022 - Current
- Improved Resident outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced resident satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Enhanced patient and family understanding of illness progression through clear communication and education.
- Collaborated with interdisciplinary teams to ensure holistic care for patients with life-limiting illnesses.
- Managed complex symptoms using evidence-based practices, resulting in increased patient satisfaction.
- Provided emotional support to patients and families, fostering a sense of trust and open communication.
- Educated fellow healthcare professionals on the principles of palliative care, enhancing their ability to provide comprehensive care.
- Advocated for patient autonomy in decision-making regarding treatment options and end-of-life care planning.
- Utilized advanced assessment skills to identify changes in patient condition, promptly intervening to manage symptoms effectively.
- Mentored new nurses entering the field of palliative care, sharing knowledge and experiences to facilitate their growth as healthcare providers.
- Promoted self-care among caregivers by offering resources and support that encouraged physical, mental, and emotional wellbeing.
- Management of onwards of 10 staff members, including delegating tasks and allocating staff to ensure skills mix.
- Stocktake and stock ordering.
Registered Nurse
Bellbird Health Medical Centre
01.2022 - 11.2022
- Ability to work both within a wider team and independently.
- Administration of both childhood and adult vaccines as an Endorsed Nurse Immuniser (NSW) in accordance with the Australian Immunisation handbook
- Health assessments, including but not limited to GPMP’s, ATSI’s, diabetic assessments and visual acuity assessments
- Management of clinical data using Best Practice software, often across the multidisciplinary team, while ensuring confidentiality of the patients
- Ability to perform clinical tasks such as wound dressings both simple and complex, ECGs on people of all ages, urinalysis tests, pregnancy tests and bladder scanning.
- Implementation and managment of health promotion clinics such as the annual flu clinic, healthy heart clinics and diabetes clinics.
- Health promotion in the form of education and identifying risk factors early, leading to early intervention and better patient outcomes.
- Performed basic venipuncture and specimen collection in accordance to NSW pathology collection guides.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Education
Bachelor of Nursing -
Flinders University
Adelaide12.2021
Skills
- Vaccine Administration
- Chronic Disease Management
- Wound Care
- Nursing Staff Leadership
- Supply Reordering/restocking
- Complex Problem-Solving
- Strong Clinical Judgment
- Patient Assessments
Certification
- 2022, Advanced Life Support, Safety Act PTY LTD
- 2022, Endorsed Nurse Immuniser, Benchmarque Group
- 2022, Hand Hygiene, Hand Hygiene Australia
- 2022, Infection control, National Hand Hygiene Initiative
- 2022, Blood Safe Australia Clinical Transfusion Practise, Bloodsafe E Learning Australia
- 2022, Working with Children’s Check, NSW
- 2020, DCSI (aged, vulnerable persons, child, disability), Department of Human Services
- 2023, Advanced Anti-Wrinkle and Dermal Filler Cosmetic injector, Australian institute of Medical Asthetics
Education
Bachelor of Nursing (preregistration), Flinders University, 5.12, SACE certificate, Cummins Area School
References
- Emili Bacanovic, Registered Nurse, emilibacoviceb@gmail.com, 0426 889 537
- Rebecca Sheen, Registered Nurse, 0468 674 467
- Kirsty Debono, Services and Programs Officer, Kirstie.debono@justice.nsw.gov.au, 0488 704 652
- Stacy Harris, Practice Manager, Stacenlys@gmail.com, 0478 697 355
Timeline
Registered Nurse
Northen Coalfields Community Care Assosciation
10.2022 - Current
Registered Nurse
Bellbird Health Medical Centre
01.2022 - 11.2022
Bachelor of Nursing -
Flinders University
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