Jessica Hill

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Trained and mentored staff, fostering a collaborative team environment and improving performance.

• Implemented inventory management systems to optimize stock levels and reduce waste.
• Analyzed sales data to identify trends, adjusting strategies to maximize revenue growth.
• Managed scheduling and staffing to ensure optimal coverage during peak hours.
• Ensured compliance with company policies and safety regulations across all store activities.
• Managed inventory control, cash control, and store opening and closing procedures.

• Coordinated daily operations to optimize team efficiency and enhance customer satisfaction.
• Implemented training programs for new staff, improving onboarding processes and retention rates.
• Analyzed sales data to identify trends, driving strategic decisions for product promotions.
• Developed and maintained strong relationships with vendors to ensure timely delivery of supplies.

• Assisted customers with product enquiries and store navigation.
• Maintained cleanliness and organization of merchandise displays.
• Supported inventory management by restocking shelves as needed.
• Operated cash register, processed transactions efficiently.

• Oversaw daily operations of produce department, ensuring quality and freshness of products.
• Trained staff on best practices for handling and merchandising produce items.
• Implemented inventory management processes to reduce waste and improve stock levels.