Jessica Howard
Ashgrove
Summary
Energetic former entertainer skilled in diverse performance styles and communication strategies. Able to adapt to varying audience sizes and a diverse client base.
During current work as a controller, have learned extensive sales techniques with the purpose of upselling and reaching revenue goals. Very experienced with commission work and overseeing entertainer's safety, whilst adhering to state liquor and entertainment legislation.
Accustomed to a very open and trusting workplace, with communication being a top priority to ensure the flow of productivity and morale amongst the staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Club Controller
Showgirls
2023.06 - Current
- Completed reports, data entry, tracked nightly and weekly earnings, and managed entertainers of over 30 per night
- Engaged with audiences to create memorable experiences at venue, up to 200 clients
- Promoted diversity and inclusion efforts within club, cultivating inclusive atmosphere for all members of different roles
- Monitored club activities and identified areas for improvement
- Educated new members on policies and procedures relevant to different roles within club
Entertainer
Club Vixen
2023.02 - 2023.06
- Received positive reviews from clients, resulting in repeat bookings
- Collaborated with other entertainers to promote teamwork and enhance service quality
- Used social media to promote entertainers and build client base.
- Expanded clientele base through positive feedback and referrals, therefore maintaining steady income
- Remained engaged and professional for long periods of time throughout shift, up to 13 hours per night.
Au Pair
Anja Wanke, Private Contract
2022.04 - 2023.02
- Embraced cultural exchange by sharing customs, lifestyle, and native language with host family members, including 3 children.
- Enforced rules and managed behaviour through developmentally appropriate discipline, whilst maintaining a safe and nurturing environment.
- Improved children's language skills through engaging conversations and interactive language games.
- Enhanced social and communication skills by implementing tailored management and strategies, due to severe ASD in one of the children.
Club Hostess
Club Minx
2021.03 - 2022.04
- Upsold additional products and services to customers, increasing revenue for club
- Upheld state regulations for safe alcohol service and general safety within venue.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout club experience.
- Became adaptable to sudden changes, such as new house policies, large volumes of clients and training of new staff.
- Developed rapport with regular clients, fostering sense of trust between patrons and venue staff.
Education
Diploma of Paralegal Studies -
University of New England
11.2024
Skills
- Commission Calculation
- Customer Service
- Pricing and Costing
- Teamwork and Collaboration
- Upselling
- Guest Relations
- Relationship Building
- Administrative Duties
- Data Entry
Certification
- Approved Controller's Licence
- RSA and RCG Certificate
- Valid RMLV
- Approved Manager's Licence QLD
Timeline
Club Controller
Showgirls
2023.06 - Current
Entertainer
Club Vixen
2023.02 - 2023.06
Au Pair
Anja Wanke, Private Contract
2022.04 - 2023.02
Club Hostess
Club Minx
2021.03 - 2022.04
Diploma of Paralegal Studies -
University of New England
- Approved Controller's Licence
- RSA and RCG Certificate
- Valid RMLV
- Approved Manager's Licence QLD
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