Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
availability
Affiliations
Certification
references
Timeline
Generic
Jessica Johnson

Jessica Johnson

Camperdown,NSW

Summary

Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store. Reliable and upbeat retail worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Target
11.2022 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Crew Member

Burger Urge
01.2021 - 01.2022
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Retail and Customer Service

Kmart
11.2020 - 01.2021
  • Assisted customers with finding suitable products, leading to higher sales revenue.
  • Managed inventory levels accurately, minimizing stockouts and ensuring product availability for customers.

Cashier

McDonald’s
10.2019 - 11.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High School Diploma -

Mackillop Catholic College
Palmerston, NT
11.2023

Skills

  • Photography
  • Software Skills: Word documents, PowerPoint, Excel Spreadsheets, Website-Building
  • Cash Handling
  • Customer Service
  • Collaboration and Teamwork
  • Fluent in Malaylam
  • Relationship building

Accomplishments

  • Chief Minister’s Literacy Achievement Award: received 2015
  • St Vincent de Paul Society Mini Vinnies Group Certificate: received 2016-2017
  • Australia Day – Student Citizen Award: received January 2017
  • Merit and Outstanding Commitment Award: received November 2019
  • Year 9 Student Representative Certificate: received 2020
  • Chief Minister’s Literacy Achievement Award: received 2020
  • Year 12 Student Representative Certificate: received 2023

Languages

Malayalam
Native or Bilingual
Japanese
Elementary
Korean
Elementary

availability

Starting 17th February 2024

Mondays: 5:00pm Onwards

Tuesdays: 7:00 am til 2:00pm, 8:pm Onwards 

Wednesdays and Thursdays: 4:00pm Onwards

Fridays, Saturdays, Sundays, and Public Holidays: All-day 

Affiliations

  • Tennis
  • Badminton
  • Shopping

Certification

Certificate I in Business

references

  • Rose Panjikaran: Support Staff/Teacher, Casuarina Senior College, +61 402 605 297, panjikaranrose@gmail.com
  • Dibyendu Karmakar: Store Manager, Burger Urge Palmerston, (08) 8900 7646
  • Tarrant Edwards: Pastoral Care and Religious Studies Teacher, Mackillop Catholic College, (08) 8930 5757, tarrant.edwards@nt.catholic.edu.au

Timeline

Team Member

Target
11.2022 - Current

Crew Member

Burger Urge
01.2021 - 01.2022

Retail and Customer Service

Kmart
11.2020 - 01.2021

Cashier

McDonald’s
10.2019 - 11.2020

High School Diploma -

Mackillop Catholic College

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Jessica Johnson