Jessica Kanneh
Ripley,Australia
Summary
Skilled youth support worker with strong focus on team collaboration and achieving results. Skilled in providing emotional and behavioral support, crisis intervention, and mentoring. Adaptable and reliable, ensuring consistent care and guidance for youth in dynamic environments. Known for excellent communication skills, empathy, and ability to foster positive atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RESIDENTIAL YOUTH WORKER
Hope support services
08.2022 - Current
- Therapeutic approach knowledge
- Providing support & activities to enhance youths sense of wellbeing, self- esteem & to model behaviour consistent with goals
- Facilitated daily activities such as educational, recreational, and social skill development for youth
- Conducted assessments of youth to identify any potential behavioral or emotional issues
- Developed positive relationships with youths through open communication, trust building, and role modeling
- Encouraged independent living skills such as budgeting, grocery shopping, meal preparation
- Assisted in crisis management situations involving suicidal ideations or other dangerous behaviors from youth
- Organized recreational activities such as field trips and outdoor sports events for youth participants
- Utilized evidence-based practices when working with youths to ensure best outcomes possible
- Assisted in developing behavior modification programs tailored towards each youth's needs
- Promoted healthy lifestyle choices among young adults through education about nutrition, exercise, substance abuse prevention strategies
- Participated in regular supervision meetings with supervisors to discuss current cases and receive feedback on performance
- Used calm, positive and encouraging approach with youth
- Supported youth with nurturing and caring assistance focused on empowering and positive independence
- Documented young person's progress, reporting extreme changes in behavior
- Modeled positive behavior for young person's by providing leadership and positive interactions
- Assisted with the transitioning of young person into SIL
- Attended families contacts and engaged with stallholders and the wider community
- School pick ups
- Sleep overs
- Knowledge with case reporting, Cir, incident reports and daily summaries
- Medication knowledge
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Developed strong relationship with youths , fostering trust and open communication to address personal issues.
- Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Participated in regular staff meetings, sharing insights on youths progress and contributing to program improvements.
- Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
Professional Placement:
Department of Child Safety
07.2024 - 09.2024
- Worked directly with a team of child safety professionals to monitor and ensure the wellbeing of child/ren in foster care, home visits, residential care.
- Assisted in conducting risk assessments and evaluations to identify potential safety concerns within family environments and Residential placements.
- Collaborated with multidisciplinary teams, including social workers, psychologists, and legal professionals, to develop and implement intervention plans.
- Supported the implementation of safety programs aimed at preventing child abuse and neglect, providing resources and referrals to at-risk families, residential care, foster care.
- Maintained accurate and confidential case documentation, tracking progress and outcomes for children in care.
- Participated in case meetings, preparing reports on client progress and providing feedback on the effectiveness of safety plans.
- Engaged with children and families in crisis, offering support through advocacy services.
- Writing affidavits and attending court hearings.
- Assisted in reducing child welfare case backlogs by streamlining
- Contributed to a collaborative intervention plan that improved the safety and mental well-being of several families.
- Conducting face to face interviews with families and stallholders.
- Taking of notes during interviews and lodging it within the department’s data
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
DISABILITY SUPPORT WORKER
Staffing Options Agency
01.2020 - 04.2023
- Assisted clients with activities of daily living such as eating, dressing, and grooming
- Provided emotional support to individuals with physical or mental disabilities
- Monitored client progress and reported any changes in behavior or health conditions to supervisor
- Organized recreational and educational activities for clients according to individual needs
- Developed strategies to help individuals cope with their disability
- Encouraged independence by teaching skills needed for everyday life
- Transported clients to appointments, social events, and other activities as needed
- Supported clients to properly use adaptive equipment such as wheelchairs and walkers
- Maintained records of services provided, client progress, and goals achieved
- Conducted assessments of client abilities and needs to create individualized care plans
- Provided assistance in the home environment including meal preparation and light housekeeping
- Participated in team meetings with supervisors, doctors, nurses, therapists
- Assisted in developing self-care skills such as personal hygiene practices
- Administered medication according to doctor's orders and monitored side effects
- Managed challenging behaviors through positive reinforcement techniques
- Facilitated communication between nonverbal individuals using sign language or other methods
- Maintained daily living standards by assisting clients with personal hygiene needs
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Transported clients to and from medical and mental health appointments with assigned vehicle
- Reported concerns to supervisors to promote optimal care
- Writing of incident reports and daily reports of clients
DISABILITY SUPPORT WORKER
Your Home care
02.2018 - 01.2020
- Working with High intensive clients with extreme behavioral issues
- Providing individualized support to clients & assisting in improving their quality of life
- Assisting in day-to-day activities such as personal hygiene, making meals, and taking medication
- Using wheelchairs, stretchers to transport clients
- Lending compassionate support and fulfilling complex needs of clients
- Participating in day-to-day activities with clients
- Educating and training clients in becoming self-reliant and independent
- Transporting clients to and from their day-to-day programs
- Medication trained
- Encouraged independence by teaching skills needed for everyday life
- Completing client program reports
Education
Diploma of Community Services -
Strategix College
Spring Hill, QLD03.2021
Bachelors of Human Services - Counselling
University of Southern Queensland
Toowoomba, QLDCertificate III - Individual Support
TAFE Queensland
Acacia Ridge, QLD10.2018
Skills
- Empathic
- Understanding and non-judgmental
- Organizational skills
- Team player
- Compassionate and caring
- Good listening and communication skills
- Excellent writing skills
- Special Needs Understanding
- Activity Implementation
- TCI trained (therapeutic crisis interventions)
- Emotional Support Abilities
- Crisis Response
- Conflict Mediation
- Youth Supervision
- Behavioral Interventions
- Maintaining Client Records
- Implementing Client Care Plans
- Attention to Detail
- Active Listening
- Youth Advocacy
- Life Skills Development
- Child welfare case management
- Risk assessment and safety planning
- Crisis intervention
- Trauma-informed care
- Report writing and case documentation
- Strong communication and interpersonal skills
- Empathy and emotional intelligence
- Team collaboration and coordination
Certification
- Open QLD driver's license
- Hope and Healing Cert
- Current Blue/ yellow card
- First Aid/ CPR
Timeline
Professional Placement:
Department of Child Safety
07.2024 - 09.2024
RESIDENTIAL YOUTH WORKER
Hope support services
08.2022 - Current
DISABILITY SUPPORT WORKER
Staffing Options Agency
01.2020 - 04.2023
DISABILITY SUPPORT WORKER
Your Home care
02.2018 - 01.2020
Bachelors of Human Services - Counselling
University of Southern Queensland
Certificate III - Individual Support
TAFE Queensland
Diploma of Community Services -
Strategix College
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