Jessica Kennedy
Officer,Australia
Summary
Dedicated University student with hands-on experience in customer-facing roles. Skilled in time management and conflict resolution, effectively navigating high-pressure situations to ensure quality service. Passionate about teamwork and eager to apply interpersonal skills in a collaborative environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress and Bartender
DoppioZero
Beaconsfield, VIC
01.2026 - Current
- Crafted and served diverse selection of alcoholic and non-alcoholic beverages, catering to customer preferences.
- Delivered food and beverages to customers efficiently in fast-paced environment, ensuring satisfaction.
- Fostered positive relationships with regular customers through engaging conversations, enhancing customer loyalty.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining areas and utensils.
Crew Coach
McDonald's
Officer, VIC
07.2023 - Current
- Maintained focus and efficiency in fast-paced, high-pressure environments to support operational success.
- Fostered positive communication with employees and managers to enhance team collaboration.
- Delivered high-quality service to customers, ensuring satisfaction and loyalty.
Babysitter
Babysitter
Beaconsfield, VIC
04.2022 - Current
- Fostered positive relationships with children and guardians through effective communication.
- Created nutritious, age-appropriate snacks and meals to promote healthy eating habits.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment by tidying up toys and arranging playroom after activities.
Student Volunteer
St Vincent De Paul Society
Melbourne, VIC
01.2025 - 01.2026
- Assisted clients in accessing essential services and resources.
- Engaged with community members, increasing awareness of available programs and services.
- Facilitated outreach activities, enhancing visibility of the organization's mission and services.
- Coordinated donation drives, successfully gathering food and clothing for community members in need.
- Coordinated successful student organization events and activities.
Referee
Cardinia Life
Pakenham, VIC
05.2021 - 12.2023
- Enforced rules and regulations to ensure safe and fair play throughout games.
- Promoted sportsmanship among players to enhance game integrity.
- Navigated difficult situations using effective communication and explanation of game rules.
- Collaborated with other referees to maintain consistency and flow during games.
Education
High School Diploma -
St Francis Xavier College
Beaconsfield, VIC11-2025
Some College (No Degree) - Law And Business
Victoria University
Melbourne, VIC04-2026
Skills
- Mixology techniques
- Food and beverage service
- Customer service
- Time management
- Conflict resolution
- Decision making
- Communication skills
- Public speaking
- Leadership
Accomplishments
- Elected to Student Representative Council (SRC), 2020-2025
- Early Access to Year 11 Psychology (Units 1&2, Units 3&4)
- Certified Basketball Referee
- Elected to Vice Justice Captain (Year 11)
- Elected to Justice Captain (Year 12)
- Early access to Law and Business degree, 2025
Certification
- RSA - Responsible Serving of Alcohol
- Food Safety/Handling Certificate
Timeline
Waitress and Bartender
DoppioZero
01.2026 - Current
Student Volunteer
St Vincent De Paul Society
01.2025 - 01.2026
Crew Coach
McDonald's
07.2023 - Current
Babysitter
Babysitter
04.2022 - Current
Referee
Cardinia Life
05.2021 - 12.2023
High School Diploma -
St Francis Xavier College
Some College (No Degree) - Law And Business
Victoria University