Jessica Keohane
Fortitude Valley,QLD
Summary
Dynamic and engaging professional with a proven track record at Fortitude Music Hall, excelling in high-pressure environments. Renowned for strong multitasking and customer service skills, I foster team collaboration and drive exceptional service experiences, enhancing customer loyalty and satisfaction. Adept at problem-solving, I consistently deliver results that exceed expectations. With a growth mindset allows me to push out of my comfort zone and take on new challenges. I have competed in Bodybuilding competitions in the UK, putting myself through discomfort allowed for development in my mindset. Being a naturally outgoing person has allowed me to thrive in moving to a new country and starting a fresh. these traits I have grown up with and have continued to develop.
Overview
3
3
years of professional experience
Work History
Bartender
Fortitude Music Hall
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Sports Team Manager
BSRFC Women’s Rugby Team
11.2021 - 06.2023
- Collaborated effectively with coaching staff to optimize training sessions, leading to increased player skill development.
- Boosted player morale and motivation through regular one-on-one meetings and setting achievable goals.
- Improved team cohesion through regular communication, fostering a positive atmosphere conducive to success.
- Encouraged open communication between players and coaching staff, fostering a culture of accountability and continuous learning.
- Increased fan engagement by coordinating community outreach events and social media promotions.
Assistant Bar Manager
BSRFC Club House
10.2021 - 04.2023
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Supported event planning initiatives by coordinating with clients to accommodate special requests or customizations within budget constraints.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
Education
Bachelor of Science - Sports Management
Open University
UK07-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Complex Problem-solving
Timeline
Bartender
Fortitude Music Hall
04.2024 - Current
Sports Team Manager
BSRFC Women’s Rugby Team
11.2021 - 06.2023
Assistant Bar Manager
BSRFC Club House
10.2021 - 04.2023
Bachelor of Science - Sports Management
Open University
Similar Profiles
JESSICA SLADEJESSICA SLADE
Head Bartender at FORTITUDE MUSIC HALLHead Bartender at FORTITUDE MUSIC HALL
Jessica SladeJessica Slade
Bartender at Fortitude Music HallBartender at Fortitude Music Hall
Stephanie M. MartinezStephanie M. Martinez
Bartender at 713 Music Hall/ Bayou Music CenterBartender at 713 Music Hall/ Bayou Music Center