Elle Jaye Keys
Dubbo,NSW
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership and teamwork roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
PUMA
Kakadu, NT
11.2022 - 10.2025
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Assistant Manager
Bay Audio
Dubbo
01.2024 - 11.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Administrative duties
Administrator
EMS mining support
Hervey Bay , QLD
12.2020 - 10.2022
- Performed data entry tasks into computer databases from paper documents.
- Updated databases with new employee information, job changes and terminations.
- Processed payroll information according to established guidelines.
- Ensured that all paperwork was completed accurately before submission deadlines.
Hospitality Manager
Pink Zulu
Perth, WA
03.2016 - 07.2019
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Education
GED -
Mermaid Kat Academy
Perth, Western Australia 11-2017
GED -
Perth Institute of Technologies
Northbridge, Western Australia 12-2010
BBA - Double Diploma Hospitality And Events Management
Ashmore TAFE Campus
Gold Coast, Australia 12-2005
Skills
- Problem-solving
- Recruiting and interviewing
- Staff development
- Team motivation
- Employee engagement
- Customer relations
- Strategic thinking
Timeline
Assistant Manager
Bay Audio
01.2024 - 11.2024
Administrative Assistant
PUMA
11.2022 - 10.2025
Administrator
EMS mining support
12.2020 - 10.2022
Hospitality Manager
Pink Zulu
03.2016 - 07.2019
GED -
Mermaid Kat Academy
GED -
Perth Institute of Technologies
BBA - Double Diploma Hospitality And Events Management
Ashmore TAFE Campus