Dynamic Sales Administrator with a proven track record at Professionals/ McGrath Real Estate, excelling in administrative support and trust account management. Skilled in developing impactful marketing campaigns and fostering strong customer relationships, I effectively streamline processes and enhance team performance, ensuring successful property transactions and satisfied clients.
Overview
12
12
years of professional experience
Work History
Sales Administrator
Professionals/ McGrath Real Estate
Lithgow, NSW
06.2019 - Current
Provide administrative support to the sales team including: answering phone enquiries, scheduling appointments and maintaining property files.
Maintaining & providing details to the agency's trust account for all deposits and commissions.
Develop advertising campaigns and promotional material for properties for sale.
Attend vendor's properties and take note of all materials to be noted with advertising.
Maintaining a knowledge of legal documents such as contracts and draw up legal documents such as sales advices, sales receipts, agency agreements and settlement statements.
Liaise with stakeholders including: Vendors, purchasers, other agents, legal firms and property management teams.
Submitting offers to vendors and completing exchange and settlement processes.
Manage enquires of properties listed for sale.
Completing end of month financials & drawing up statements.
Property Manager
Professionals Real Estate
Lithgow, NSW
03.2016 - 06.2019
Develop advertising campaigns and material for rental properties.
Conducted viewings of rental properties.
Screening tenants including reference checks, rental history review.
Manage the condition report process.
Manage tenancy agreement signing process and handling questions.
Manage financial accounts for rental properties.
Arrange and conduct property inspections and provide reports to landlords.
Organise tradespeople for repairs and maintenance.
Manage tenant complaints.
Issue legal notices of termination and represent the agency at Tenancy Tribunal Hearings.
Retail Assistant
Fantastic Furniture
Bathurst
03.2014 - 02.2016
Customer service.
Working to achieve performance targets.
Facilitate customer access to finance packages.
Liaise with warehouse and manufacture departments in relation to customer orders.
Arrange store display.
Process orders and payments.
Village Meats
04.2013 - 03.2014
Customer Service.
Cash handling.
End of day cash/ receipt balance.
Preparation and slicing of meat.
Prepare window display.
Education
Higher School certificate -
La Salle Academy
01.2012
Class 2 Real Estate licence -
Cert 4 in Real Estate Practice -
Statement of Attainment in property services - Real Estate Sales Person
Skills
Administrative support
Sales documentation
Trust account management
Marketing campaigns
Contract preparation
Customer relationship management
References
Mikayla Callcott, Professionals/ McGrath Real Estate, 0418 988 217
Rod Case, Professionals Real Estate, 0437 525 123
Timeline
Sales Administrator
Professionals/ McGrath Real Estate
06.2019 - Current
Property Manager
Professionals Real Estate
03.2016 - 06.2019
Retail Assistant
Fantastic Furniture
03.2014 - 02.2016
Village Meats
04.2013 - 03.2014
Higher School certificate -
La Salle Academy
Class 2 Real Estate licence -
Cert 4 in Real Estate Practice -
Statement of Attainment in property services - Real Estate Sales Person