Jessica Kokozian
Denham Court,NSW
Summary
I am an organised and dependable professional who is successful at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to meet team goals, with a history of good performance in fast-paced production environments. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
14
14
years of professional experience
Work History
HSA AIN ACUTE CARE
Sydney Southwest Private Hospital
06.2024 - 06.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
CUSTOMER SERVICE REPRESENTATIVE
Direct Freight
11.2020 - 05.2022
- Answering high-volume calls - 100+ calls a day, Helping customers track and locate their items through the inhouse system, Assisting the investigations team with missing items, Attending to customer service enquiries via email
PACKAGING COORDINATOR
Glaxo Smith Kline (GSK)
10.2013 - 01.2020
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment, Reviewed orders by inspecting labeling, packaging and contents, Inspected incoming and outgoing shipments to verify accuracy and prevent errors, Minimised waste and reduced volume of packaging materials used to prepare shipments, Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals, Kept records accurate and current by documenting movements in company system, Documented order updates by inputting data in system, Updated procedures and measuring guidelines to reduce product and packaging waste, Kept detailed progress records and used data to target areas needing improvement, Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork, Created and achieved product quality objectives and met product specifications, Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms, Performed visual assessment of products to evaluate conformance with quality standards, Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements, Performed routine maintenance and calibration on testing equipment, Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process, Liaised between quality control and other departments and contractors, providing project updates and consultation, Developed and audited practices, programs and reporting system metrics for optimal efficiency
MACHINE OPERATOR
Glaxo Smith Kline (GSK)
10.2010 - 01.2020
- Operated machining equipment safely with team of operators, Complied with company and OSHA safety rules and regulations, Set up and ran machinery to produce exceptional products for industrial needs, Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems, Calibrated, tested, and adjusted machine settings or controls in preparation for production operations, Kept detailed production records and identified hold-ups, Updated daily production logs and informed management of production incidents or non-conformance issues, Identified malfunctions or failures by routinely monitoring and analyzing equipment operations, Followed tooling instructions and product specifications to determine and implement operational sequences, Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands, Tended operating machinery to identify equipment malfunctions and locate sources of product defects, Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances
Education
HLT33115 HSA Certificate 3 AIN Acute Care - Nursing
TAFE NSW
Macquarie Fields, NSW07.2024
Skills
- Direct Patient Care
- Bathing Assistance
- Vital signs collecring & monitoring
- Dressing assistance
- Safety Precautions
- Medical terminology knowledge
- Recording vital signs
- Patient-focused care
- Dementia and Alzheimer's knowledge
- Mobility Assistance
- Documenting behaviors
- Feeding Assistance
- Positioning Patients
- Patient Lifting
- Transfer Techniques
- Urinary Catheter Care
- Supporting personal needs
- Colostomy Care
- Specimen Collection
- Blood Glucose Testing
- Valid State driver's license
- Observing responses
- Preparing meals
- Activity Planning
- Vital signs
- Time Management
- Certified in CPR/AED
- Activities of Daily Living ADL Support
- Calm Under Stress
- Bedsore Prevention
- Certified Nursing Assistant
- Infection Control
- First Aid Certification
- Outpatient Care
- Reliable transportation
- Light Housekeeping
- Patient relationship building
- Companionship and emotional support
- Reliable team player
- Training Junior Team Members
- Equipment Inspection
- Team Meetings
- Monthly Audits
References
Available upon request
Timeline
HSA AIN ACUTE CARE
Sydney Southwest Private Hospital
06.2024 - 06.2024
CUSTOMER SERVICE REPRESENTATIVE
Direct Freight
11.2020 - 05.2022
PACKAGING COORDINATOR
Glaxo Smith Kline (GSK)
10.2013 - 01.2020
MACHINE OPERATOR
Glaxo Smith Kline (GSK)
10.2010 - 01.2020
HLT33115 HSA Certificate 3 AIN Acute Care - Nursing
TAFE NSW
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