Jessica Lau
Brisbane,QLD
Summary
Hard working student pursuing opportunities to develop academic and professional self. Inspired to help others and driven to apply work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
4
4
years of professional experience
Work History
Support Worker
Private/Sole Trader
12.2023 - Current
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Assisted with daily living activities, running errands, and household chores.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to an interdisciplinary team approach when addressing complex client situations or needs.
- Assisted clients with daily living activities, promoting independence and wellbeing.
Dental Assistant
Sinnamon Park Dental
12.2021 - Current
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Retail Staff
Merlo Coffee
12.2019 - 01.2024
- Organised coffee and food orders
- Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
- Engaged with customers to build rapport and loyalty.
- Participated in internal coffee training to develop coffee knowledge
Education
Bachelor's of Occupational Therapy - Health And Behavioural Sciences
The University of Queensland
Brisbane, QLD11.2025
High School Diploma -
Brisbane Girls Grammar School
Brisbane, QLD11.2021
Skills
- Leading and organising groups
- Conflict resolution
- Behavioural support
- Documentation abilities
Timeline
Support Worker
Private/Sole Trader
12.2023 - Current
Dental Assistant
Sinnamon Park Dental
12.2021 - Current
Retail Staff
Merlo Coffee
12.2019 - 01.2024
Bachelor's of Occupational Therapy - Health And Behavioural Sciences
The University of Queensland
High School Diploma -
Brisbane Girls Grammar School
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