Summary
Overview
Work History
Education
Certification
Languages
Affiliations
References
Timeline
Generic

Jessica- Leah Prentice- Tate

Coffs Harbour,NSW

Summary

Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Animal-loving Stable Hand with 15+ years of equine experience. Dedicated to healthy and happy horses with a talent for following schedules and detail-oriented care. Successful at preparation for travel and high-maintenance cleaning. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable stable Hand/ Trackwork rider, with strong ability in timed gallops, routine work schedules. Offering 15+ years as a stable hand and 10+ years trackwork. Highly organized, proactive and punctual with team-oriented mentality. Hardworking and reliable candy maker and customer service manager with strong ability in sugar confectionary and store management. Offering office work inc. invoicing, rostering of staff and customer relations with wholesalers and in store staff. Highly organized, proactive and punctual with team-oriented mentality. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sugar Confectioner

Coffs Candy Kitchen
Coffs Harbour, NSW
10.2008 - Current
  • Performed daily cleaning tasks such as sanitizing surfaces and equipment.
  • Operated a variety of commercial kitchen appliances including mixers, ovens, refrigerators.
  • Monitored food safety protocols to ensure products met health standards.
  • Measured ingredients accurately according to recipes specifications.
  • Organized the production area by stocking shelves with ingredients and supplies.
  • Adhered to health regulations regarding storage temperatures for raw materials and finished products.
  • Kept records of product batches produced during each shift for quality control purposes.
  • Ensured proper labeling of finished products before packaging them for sale or delivery.
  • Trained new staff members in proper baking techniques and safety procedures.
  • Planned menus for upcoming events taking into account dietary restrictions.
  • Provided guidance to junior confectioners on more complex projects.
  • Collaborated with colleagues on creative ideas to enhance product presentation.
  • Consulted with clients on custom orders and provided estimates for services rendered.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Checked quality of food products to meet high standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Developed and maintained store policies and procedures.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Coordinated stock replenishment processes as needed based on sales trends.
  • Analyzed financial data to identify areas of improvement or cost savings opportunities.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Organized merchandise displays according to seasonal promotions or special events.
  • Ensured all safety protocols were followed at all times by staff members.
  • Built and maintained strong working relationships with team members.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Supervised cash drawer balances and deposits of store receipts.
  • Organized new stock for floor placement.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Monitored cash flow and prepared budget forecasts to ensure sufficient liquidity.
  • Oversaw accounts payable and receivable processes for accuracy and timeliness of payments.
  • Prepared monthly balance sheet reconciliations for review by management.
  • Coordinated payroll activities including employee time tracking and payroll processing services.
  • Maintained up-to-date records of all transactions related to accounts receivable and payable.
  • Managed day-to-day bookkeeping activities such as invoicing customers, reconciling bank accounts, recording deposits and withdrawals.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
  • Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
  • Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Stable Hand/ Trackwork Rider

Brad Munro Racing
Coffs Harbour, Nsw
06.2018 - Current
  • Coordinated scheduling of farrier appointments for all horses in the barn.
  • Helped load supplies onto trailers for transport to various locations.
  • Ensured that equipment was properly cleaned and stored after each use.
  • Observed behavior patterns of the horses in order to identify potential issues.
  • Inspected fencing regularly for safety hazards or loose boards.
  • Assisted with loading and unloading animals from trailers safely.
  • Conducted routine inspections of saddles, bridles, halters, blankets, ensuring they were clean and in good repair.
  • Responded quickly to emergency situations involving injured animals or personnel.
  • Cleaned and maintained the stable, including stalls, tack room, and feed storage area.
  • Organized hay and grain orders for horses.
  • Assisted with grooming of horses before and after rides.
  • Monitored horses for signs of illness or injury, administering medication as needed.
  • Fed and watered horses according to individual dietary needs.
  • Exercised horses on a regular basis in accordance with instructions from trainers.
  • Maintained records of horse health care treatments and activities.
  • Transported horses to shows, competitions, or other events as required.
  • Inspected hooves daily for any signs of infection or damage.
  • Administered ointments, liniments, or other medications when necessary.
  • Trimmed manes and tails to maintain a neat appearance.
  • Provided assistance during veterinary visits as needed.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
  • Prepped horses for travel.
  • Closely monitored and recorded behavior and health of horses and livestock.
  • Followed safety protocols when operating tools and equipment.
  • Monitored grounds and reported damage or issues to supervisor before making repairs.
  • Prepared horses for travel.
  • Trained new workers on safety and ranch procedures.
  • Scheduled training for riders and jockeys on specific horses.
  • Cleaned stalls, pens and equipment using water hoses or pumps.
  • Drove trucks, tractors and other equipment to distribute feed to animals.
  • Ordered food for animals and arranged delivery.

Stable Hand/Track Worker

Clare Park Thoroughbreds/ Jo Hardy
Coffs Harbour
02.2016 - 06.2022
  • Coordinated scheduling of farrier appointments for all horses in the barn.
  • Helped load supplies onto trailers for transport to various locations.
  • Ensured that equipment was properly cleaned and stored after each use.
  • Performed general maintenance tasks such as painting fences or repairing gates.
  • Observed behavior patterns of the horses in order to identify potential issues.
  • Inspected fencing regularly for safety hazards or loose boards.
  • Assisted with loading and unloading animals from trailers safely.
  • Conducted routine inspections of saddles, bridles, halters, blankets, ensuring they were clean and in good repair.
  • Responded quickly to emergency situations involving injured animals or personnel.
  • Cleaned and maintained the stable, including stalls, tack room, and feed storage area.
  • Organized hay and grain orders for horses.
  • Assisted with grooming of horses before and after rides.
  • Monitored horses for signs of illness or injury, administering medication as needed.
  • Fed and watered horses according to individual dietary needs.
  • Exercised horses on a regular basis in accordance with instructions from trainers.
  • Maintained records of horse health care treatments and activities.
  • Transported horses to shows, competitions, or other events as required.
  • Inspected hooves daily for any signs of infection or damage.
  • Administered ointments, liniments, or other medications when necessary.
  • Trimmed manes and tails to maintain a neat appearance.
  • Provided assistance during veterinary visits as needed.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Prepped horses for travel.
  • Groomed horses before competitions.
  • Followed safety protocols when operating tools and equipment.
  • Prepared horses for travel.
  • Trained new workers on safety and ranch procedures.
  • Scheduled training for riders and jockeys on specific horses.

Stable Hand/ Trackwork Rider

J&K Jarvis Racing
Coffs Harbour, Nsw
10.2008 - 06.2012
  • Coordinated scheduling of farrier appointments for all horses in the barn.
  • Observed behavior patterns of the horses in order to identify potential issues.
  • Ensured that equipment was properly cleaned and stored after each use.
  • Helped load supplies onto trailers for transport to various locations.
  • Assisted with loading and unloading animals from trailers safely.
  • Conducted routine inspections of saddles, bridles, halters, blankets, ensuring they were clean and in good repair.
  • Responded quickly to emergency situations involving injured animals or personnel.
  • Cleaned and maintained the stable, including stalls, tack room, and feed storage area.
  • Organized hay and grain orders for horses.
  • Assisted with grooming of horses before and after rides.
  • Monitored horses for signs of illness or injury, administering medication as needed.
  • Fed and watered horses according to individual dietary needs.
  • Exercised horses on a regular basis in accordance with instructions from trainers.
  • Maintained records of horse health care treatments and activities.
  • Transported horses to shows, competitions, or other events as required.
  • Inspected hooves daily for any signs of infection or damage.
  • Administered ointments, liniments, or other medications when necessary.
  • Trimmed manes and tails to maintain a neat appearance.
  • Provided assistance during veterinary visits as needed.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained saddles, bridles and riding gear and helped fit to specific horses.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
  • Closely monitored and recorded behavior and health of horses and livestock.
  • Trained new workers on safety and ranch procedures.
  • Scheduled training for riders and jockeys on specific horses.
  • Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
  • Broke in new horses with diligent and patient approach focused on building trust and obedience.

Education

High School Diploma -

John Paul College
Coffs Harbour, NSW
10-2009

Certification

  • drivers licence class c
  • certificate in horse care
  • certificate 2 stable hand
  • certificate 3 trackwork rider

Languages

English
Professional

Affiliations

  • Black belt in takewondo as a teenager
  • Australian champion in multiple compitions in takewondo in a number of states
  • Race horse rider
  • Race horse care taker
  • Owner of multiple Race Horses
  • Interested in 4x4 driving
  • Adventuring and learning new things

References

References available upon request.

Timeline

Stable Hand/ Trackwork Rider

Brad Munro Racing
06.2018 - Current

Stable Hand/Track Worker

Clare Park Thoroughbreds/ Jo Hardy
02.2016 - 06.2022

Sugar Confectioner

Coffs Candy Kitchen
10.2008 - Current

Stable Hand/ Trackwork Rider

J&K Jarvis Racing
10.2008 - 06.2012

High School Diploma -

John Paul College
  • drivers licence class c
  • certificate in horse care
  • certificate 2 stable hand
  • certificate 3 trackwork rider

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Jessica- Leah Prentice- Tate